Forward thinking, results-focused healthcare professional. Strong knowledge of medical office management. Proficient in patient scheduling, EMH/EHR, document management, insurance verification. Communicative and team - oriented individual adept at managing objectives to promote efficiency and influence positive outcomes.
Skills
Organizational skills
Reliable and trustworthy
Customer service
Clerical
Working collaboratively
Team management
Conflict resolution
People skills
Decision-making
Supervision
Training & Development
Experience
Clinic Manager, 06/2019 - Current Kroger – Warren, MI,
Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
Implemented policy changes and communicated information and procedures through organizational staff meetings.
Oversaw ordering, purchasing and maintenance of clinical equipment.
Supervised internal and external communications by answering queries and complaints.
Developed relationships with healthcare providers to sustain strong referral pipeline.
Supervised day-to-day operations of facility, complying with strict corporate policies and guidelines.
Supported entire practice's staff, which boosted efficiency and improved overall process flow.
Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.
Created and implemented policies and procedures for effective practice management.
Communicated with patients with compassion while keeping medical information private.
Ordered all supplies needed and kept tabs on inventory levels.
Complied with OSHA and HIPAA regulations.
Coordinated and organized patient records for maximum efficiency.
Checked entire office and waiting areas regularly to provide clean and organized surroundings.
Created and maintained electronic record management (EMR) systems to store data and develop reports.
Sensory Science Panelist, 06/2017 - 06/2019 Asante Health System – White City, OR,
Collaborated with fellow staff members to promote positive and welcoming learning environment.
Qualified and maintained the standard of McCormick products using sensory science methods.
Home Health Care Provider, 07/1996 - 02/2017 Self-employeed – City, STATE,
Maintained clean and well-organized environment for client happiness and safety.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Helped clients stay happy and healthy by providing mental and emotional support.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Assisted with client personal care needs to foster independence and well-being.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Supervised medication administration, personal hygiene and other activities of daily living.
Planned optimal meals based on established nutritional plans.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Interacted with patients through games and fun activities to boost mood and improve overall memory.
Met client demands by referring direct care providers.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Monitored medications for patients with various conditions and kept watchful eye for side effects.
Assisted patients with personal care to alleviate burden on family members.
Scheduled on-call personnel to ensure adequate staff coverage.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
