Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with patients and achieving the requirements for continued accreditation.
Skills
Advanced oral and written communication skills
Advanced organizational and time management skills
Advanced analytical thinking skills
Strong interpersonal skills
Effective decision-making and problem solving skills
Team building skills
Dependability
Ability to teach and mentor
Integrity
Experience
Clinic Director, 02/2018 - Current Acadia Healthcare Inc. – Medford, OR,
Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
Managed routine operations and clinical projects, including setting targets and performance standards in accordance with annual budget and with expert leadership team members.
Managed recruitment, hiring and training of staff on areas such as regulatory requirements and diagnostic guidelines for substance use disorders.
Knowledge and responsibility for fiscal operation of clinic.
Improve policies and procedures through development, implementation, revision and evaluation of new procedures.
Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
Coordinated with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
Engaged with other members of community at local events by answering questions and giving informative presentations.
Drove attainment of optimal outcomes through clinical quality assurance and service utilization.
Implemented Quality Improvement activities to include: recommend clinic standards and measurements for continuous quality improvement; oversee provision of services; evaluate clinic and identify strengths/weaknesses; manage problem resolution and implement clinic modifications.
Maintained clinic records and statistical accountability utilizing data systems and required external data systems.
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