LiveCareer-Resume

clinic administrator resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards. Patient-focused Administrator equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Service Utilization Improvements
  • Employee Supervision
  • Time Management
  • In-Service Programs
  • Expenditure Authorization
  • Operating Plans Development
  • Decision Making
  • Employee Performance Evaluations
  • Financial Reporting Coordination
  • Employee Training Program
  • Operational Records Maintenance
  • Policy and Program Development
  • Data Analysis
  • Interdepartmental Functions Coordination
  • Critical Thinking
  • Verbal and Written Communication
  • Orientation and Training
  • Patient Flow
  • Policies and Procedures
  • Problem Resolution
  • Organizational Goal Development
  • Clinical Staff Management
  • Instructional Material Development
  • HIPAA Guidelines
  • Problem Identification
  • Clinical Quality Program Standards
  • Patient Care Assessment
Education and Training
West Jefferson High School Terreton, ID Expected in 05/2021 High School Diploma : - GPA :
Certifications
  • Basic Life Support and CPR certified
Experience
Center For Health Care Services - Clinic Administrator
San Antonio, TX, 01/2023 - 04/2023
  • Maintained digital and physical records of files and managed timely updates.
  • Arranged efficient and orderly [Type] admissions and resolved insurance issues.
  • Collected and inputted accurate, current information into [System].
  • Completed document faxing, bookkeeping and accurate filing.
  • Helped patients with admissions process and adhered to state and federal laws.
  • Answered application and enrollment inquiries from public via telephone or email.
  • Conducted transactions, confirming patient information and processing according to standard protocol.
  • Welcomed large volume of guests and improved overall customer service.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Checked office stock to determine supply levels and maintain inventory.
  • Researched and developed administrative policies, procedures and guidelines to facilitate operations.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Improved office organization by developing filing system and customer database protocols.
  • Resolved customer complaints or answered customers' questions.
  • Computed balances, totals or commissions to support accounting team.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Guided employees in handling difficult or complex problems.
Pilgrim's Pride Corp. - Shift Supervisor
Gainesville, GA, 08/2022 - 01/2023
  • Completed opening and closing duties to facilitate business operations.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Resolved customer complaints and reported issues to senior management.
  • Collaborated with team members to improve performance and implement training updates.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Reinforced rules to promote superior employee performance.
  • Taught staff upselling techniques to meet revenue targets.
  • Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
  • Assessed operations and adjusted scheduling to maximize productivity.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Checked orders for quality and completeness.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Upheld company standards and compliance requirements for operations.
Bridge Senior Living - Caregiver, Special Needs
Philadelphia, PA, 05/2022 - 01/2023
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Laundered clothing and bedding to prevent infection.
  • Assisted with meal planning to meet nutritional plans.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Completed weekly and monthly reports summarizing activities.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed care plan and directions to administer medications.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Created and filed reports to document investigative activities.
  • Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Mary Greeley Medical Center - Food Service Worker
Ames, IA, 12/2018 - 04/2022
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Performed variety of duties related to food service.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Set up, restocked and cleaned dining areas.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Acquired new skills to support team and further accommodate customer needs.
  • Received food orders from individuals and explained offerings.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Followed recipes and customer requests to prepare meals.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained safe food handling practices to prevent germ spread.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Collaborated with team to deliver timely service of items.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Refilled condiments, napkins and server workstations.
  • Packaged and bagged cooked food and prepared items.
  • Made meals in accordance with company standards and requirements.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.

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Resume Overview

School Attended

  • West Jefferson High School

Job Titles Held:

  • Clinic Administrator
  • Shift Supervisor
  • Caregiver, Special Needs
  • Food Service Worker

Degrees

  • High School Diploma

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