clinic administrator resume example with 15+ years of experience
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Responsible and dynamic leader bringing 14 years treating patients and coordinating care with other healthcare staff. Proven history of leveraging critical thinking, analysis, and medical knowledge to deliver superior care in high-pressure environments. Prioritizes clinical and operational tasks in fast-paced emergency medicine settings. Composed a team of investigators and assistant district attorneys to create Cannon County's first Sexual Assault Response Team Diligently worked with emergency room doctors at Saint Thomas Stones River to make private Sexual Assault Nurse Examiner rooms. Educated emergency room staff on toxicology and evidence collection practices. Scheduling Quality Patient Care Policies and Procedures Implementation Solutions Development Meetings Medical office administration Patient Management Responsible Medical Records Management Case Management Patient services High level of autonomy Hospice and palliative care Professional bedside manner Adaptable
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- Created and maintained patient charts as part of patient admission process.
- Coordinated patient care services with staff, physicians, patients and other practice departments.
- Processed office payments by contacting patient insurance and establishing payment arrangements with patients.
- Partnered with clinic staff to manage patient satisfaction.
- Verified patients had positive experience by providing exemplary customer service.
- Built relationships with physicians to create steady referral pipeline.
- Performed patient assessments and contributed to development of interdisciplinary care plans.
- Execute and enforce established medical procedures to maintain responsible orderly environment
- Manage cases simultaneously and methodically working through each
- Collaborate with law enforcement and district attorneys, to improve services for sexual assault victims
- Maintain open and neutral position to expedite communication with victims
- Contribute to initiatives to advance standards of care and improve patient outcomes
- Compassionately communicate with victims to facilitate collection of evidence and employ treatments.
- Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Complete clinical procedures and gather patient data for interpretation by physician
- Educate patients by providing medication and diet information and clarifying physicians' orders and answering questions thoroughly
- Communicate clearly and effectively with patients to verify information, determine purpose of visit and record medical history
- Conduct preliminary evaluations, including measuring weight, temperature and blood pressure, and document results with accuracy
- Sanitize, restock, and organize exam rooms and medical equipment
- Maintain detailed records of test results by entering data and patient information into computer
- Prepare blood, urine, stool, and sputum lab specimens for diagnostic evaluation
- Promote office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs
- Responsibly attend required training, education, and meetings.
- Interacted responsibly and effectively with patients, families, and other hospital department staff to deliver high level of customer service and teamwork
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver responsible care
- Supported patient admissions, discharges, and transfers to promote team efficiency
- Assisted nurses with up to 36 patients at one time
- Ensured accurate, timely flow of information by responsibly maintaining patient records and updating healthcare teams on patient statuses
- Performed clerical duties, such as data and order entry, answering phones and filing
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
American College of Forensic Examiners - Memphis, TN
Motlow State Community College - Tullahoma, TN
BLS CPR
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Resume Overview
School Attended
- Cannon County High School
- American College of Forensic Examiners
- Motlow State Community College
Job Titles Held:
- Clinic Administrator
- Assistant to Assistant District Attorney
- Medical Assistant
- PCT II
Degrees
- Certified Medical Examiner: Forensics
- High School Diploma
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