Client Services/Universal Associate Bank Teller Resume Example Company Name

CLIENT SERVICES/UNIVERSAL ASSOCIATE BANK TELLER

Professional Summary

Energetic, self-motivated, detail-oriented professional with Master's degree, driven to contribute value through a dedicated work ethic and quest to achieve new skills. Highly organized, accurate, and efficient in document processing and review, managing and logging notes in client databases, tracking revenue, scheduling appointments, and completing complex tasks within given time frame. Effective, accurate, and tactful in written communications and training of new employees. Experienced in active listening, critical thinking, and resolving issues while adhering to all government and organizational rules and regulations. Embraces importance of hard work, honesty, teamwork, and trust. Relocated to Alaska June 2020.

Skills

Prioritizing Tasks/Time Management
Document Review/Research/Analysis
Data Collection/Scheduling/Multi-tasking
Microsoft Word, Excel, Outlook, PowerPoint

Sound Judgement/Problem Solving
Account Maintenance/Management
Effective Verbal/Written Communication
Banking, Bill Review, & Medical Coding Software

Education

Master of Science: Human Anatomy/Biomechanics - Graduate AssistantUniversity of WyomingCity, State

Bachelor of Arts: Athletic Training/BiologyBuena Vista UniversityCity, State

Professional Medical Coding: Certified Professional Coder (CPC)Iowa Western Community CollegeCity, State

Specialized Experience

Client Services/Universal Associate Bank TellerSep 2018 - Jun 2020
Company NameCity, State

Recognized by Vice-President of bank and financially rewarded for proactively stepping-up and assuming lead role upon vacancy. Duties included: supervision and coordination of branch operations, training of new employees, greeting and assisting customers, processing individual financial transactions accurately and efficiently, vault, cash drawer, general ledger, and ATM balancing, establishment of risk profiles, supply ordering/receiving, and maintenance of monthly account management reports.
Skillfully assisted customers in office and on the phone, prioritizing requests, routing calls to appropriate persons, and responding to high volume of customer inquiries, collaborating with co-workers and other offices to address customer needs and keep office operating efficiently and smoothly.
Effectively utilized banking software programs such as CORE (customer database system), Compliance One, and Banker's Toolbox. Maintained customer profiles, appointments, calendars, communications, and tasks using Microsoft Office programs and database spreadsheets.
Executed UBI policies and procedures, along with established Federal and Bank Secrecy Act (BSA) procedures/ amendments of the USA Patriot Act to prevent fraud and laundering of cash.

Farm Management/Owner/OperatorFeb 2015 - Sep 2018
Company NameCity, State

Developed and executed short and long-term farming business plans, including financial decisions and coordination of operational activities. Utilized spreadsheets and farm-specific software programs to track revenue, income, payments for supplies and labor, as well as other farm expenditures and credits.
Communicated with local officials and organizations and attended training to stay abreast of changes in agricultural policies and regulations.
Actively implemented conservation methods to sustain agricultural productivity while achieving a range of environmental benefits, complying with all government regulations, health, and safety standards.
Recognized in 2010 by the U.S. Secretary of Agriculture for 100+ years of successful maintenance and operation of family farm.

Medical Bill Review Analyst/Certified Professional CoderJun 2014 - Feb 2015
Company NameCity, State

Performed ICD-9, ICD-10, HCPCS, and CPT coding analysis and review of medical records and provider claims to validate and/or correct code assignments and charges on bills.
Communicated effectively with healthcare providers and staff to explain coding guidelines, address inquiries, and promptly resolve disputes regarding claim denials.
Applied official AAPC Guidelines for Coding and Reporting consistently and appropriately with strict adherence to individual State rules/regulations, HIPAA, Medicare, and Medicaid guidelines.

Administrative Support Verification: Front Desk/Physical Therapist AssistantOct 1997 - Dec 1999
Company NameCity, State

Efficiently checked patients in and out of office keeping staff on schedule, answered multi-line phone system, routed calls, delivered messages to staff, scheduled patient appointments and staff meetings, documented physician referrals, and verified insurance.
Composed internal memos and external correspondence for senior management, maintained and updated patient databases, and thoroughly reviewed all documentation to eliminate errors.
Assisted Physical Therapists with patient care plans in outpatient setting, dictating progress notes accordingly.
Followed all HIPAA rules and regulations regarding patient privacy and confidentiality.

Resume Overview

School Attended

University of Wyoming
Buena Vista University
Iowa Western Community College

Job Titles Held:

Client Services/Universal Associate Bank Teller
Farm Management/Owner/Operator
Medical Bill Review Analyst/Certified Professional Coder
Administrative Support Verification: Front Desk/Physical Therapist Assistant

Degrees

Master of Science : Human Anatomy/Biomechanics - Graduate Assistant
Bachelor of Arts : Athletic Training/Biology
Professional Medical Coding : Certified Professional Coder (CPC)

Client Services/Universal Associate Bank Teller Resume Example

Resume Score: 80%

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