client services coordinator resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Highly skilled and enthusiastic Healthcare Office Manager with 5+ years of experience managing operations in patient-centric medical offices. Successfully oversee budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

  • Business operations and efficiency
  • Safety & building regulations
  • Building good employee relations
  • Financial management and reporting
  • Fundraising events and donations
  • Deposits and inventory management
  • Oversaw & trained staff members
  • Scheduling and coordinating
  • Conduct day, week, and month-end open and closing procedures;
  • Maintains budget with inventory, monitoring, and management;
Work History
Client Service Coordinator-promoted to Office Mgr., 07/2021 to Current
Kaufman Financial Group, , Hilton Head Island, SC
  • Optimizes organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Revitalized inventory management which saves up to 20% on supplies through sourcing deals with vendors.
  • Oversee, process & deposit all donations & grants which can total up to $50,000.00 daily & maintain detailed receipts.
  • Maintains accurate information on 50-60 participates to process their invoices each month for billing.
  • Analyze safety & building regulations to ensure compliance with DHEC
  • Collaborate
Patient Care Coordinator, 01/2019 to 07/2021
Cvs Health, , Savannah, GA
    • Managed daily operating functions of two local offices, and promoted a positive working environment
    • Executed routine bank deposits and process credit transactions which amounted to $300-$10,000
    • Monitored an accurate account of petty cash and make sure preset amount is $100 at end of every month
    • Submitted daily Excel Spreadsheet reports to corporate on transactions, pending payments, and statements involving monthly aging reports
    • Ensured patient satisfaction is at 100% and if not incorporate ways to resolve complaints
    • Collaborated with practitioner on ways to meet or exceed budget for each office
    • Maintained confidentiality with medical records, financial statements and reports
    • Established rapport and relationships with patients and external partners to support medical staff
Clinical Care Coordinator, 06/2017 to 12/2018
Capital Senior Living, ,
  • Provided team support by training three new employees on how to perform excellent patient care
  • Managed back-office inventory to prevent shortages and to keep the team operating efficiently at 100%
  • Demonstrated superior multi-tasking and time management in a high-volume clinic
  • Assisted two physicians with preparation, examinations, and procedures, which totaled 50-60 patients on a daily basis
  • Ensured medical equipment valued at over $20,000 were adequately sanitized and sterilized weekly and in compliance with OSHA Standards
  • Managed patient electronic medical records in accordance with hospital database and HIPAA guidelines.
Restorative Certified Nursing Assistant, 04/2007 to 02/2016
The Cypress Club, , Hilton Head Island, SC
  • Communicated effectively with patients to identify needs and establish comfortability levels throughout therapeutic exercises;
  • Lead team members and was able to delegate tasks effectively;
  • Collaborated with team leaders to formulate strategies focused on helping 25 residents reach their highest possible level of function;
  • Created patient schedules that would help to increase care for all 25 patients weekly;
  • Supported social and emotional needs of patients by providing caring companionship;
  • Responded appropriately to family members when discussing patient care and instructions for discharge;
  • Maintained accurate and thorough documentation of therapy session outcomes to track patients' progress toward treatment goals.
Bachelor of Science: Healthcare Management, Expected in 06/2018 to South University - Savannah, GA,
  • Externship Curtis V. Cooper Primary Health completed 240 un-paid hours
  • Relevant Coursework Principles of Management & Leadership in Healthcare Organizations
  • Alumni Association at South University
Associate of Applied Science: Medical Assisting, Expected in 06/2016 to South University - Savannah, GA,
  • Relevant Coursework: Administrative and clinical duties in a medical setting & Confidentiality in allied health
  • Member of AAMA (American Association of Medical Assistants)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • South University
  • South University

Job Titles Held:

  • Client Service Coordinator-promoted to Office Mgr.
  • Patient Care Coordinator
  • Clinical Care Coordinator
  • Restorative Certified Nursing Assistant


  • Bachelor of Science
  • Associate of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: