Client Service Payroll Supervisor Hr Supervisor resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Focus

To obtain an Administrative position within an organization that will utilize my experience, advance my potential, and reinforce my professionalism.

  • Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an Office Manager, HR Supervisor, Administrative Assistant.
  • Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency and customer satisfaction
  • Offer advanced computer skills in Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft PowerPoint, Microsoft Publisher, Word Perfect, QuickBooks, QuickBooks Pro, Interactant VPN, WAN, Citrix, and other applications/systems.
  • Compensation/payroll
  • Accounts Payable/Receivable
  • Expense Reduction
  • Staff Development & Training
  • Policies & Procedures Manuals
  • Report & Document Preparation

  • Office Management
  • Teambuilding & Supervision
  • Records Management
  • Meeting & Event Planning
  • Hiring and retention
  • Training and development
  • Personnel records maintenance
Client Service Payroll Supervisor/HR Supervisor, 01/2012 - Current
Subsidium, Inc Chevy Chase, MD,
  • Maintain payroll information by collecting, calculating, and entering data.
  • Updates payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers.
  • Prepare reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
  • Determine payroll liabilities by calculating employee federal and state income and social security taxes and employer's social security, unemployment, and workers compensation payments.
  • Resolve payroll discrepancies by collecting and analyzing information.
  • Maintain payroll operations by following policies and procedures; reporting needed changes.
  • Maintain employee confidence and protects payroll operations by keeping information confidential.
  • Contribute to team effort by accomplishing related results as needed.
  • Provide consultation and training to Direct Care Staff (DCS) and client on service to ensure quality care and service
  • Provide initial assessments and ongoing assessments for potential and current clients
  • Provide client and client’s family with community resources and educational information as made available to ensure quality
  • assurance
  • Develop and revise a client care plan based on current care needs and request
  • Participate in collaborative efforts with fellow healthcare professionals
  • Regularly conduct or participate is sales presentations to clients, career colleges, to healthcare professionals, etc.
  • Regularly attend networking and marketing events with intent to develop business relations and generate sales
  • Process inquiries and provide follow up activity to ensure conversion for new business
  • Assist with prequalifying, screening, hiring, and on-boarding of DCS staff
  • Assist with community recruitment efforts
  • Direct and supervises 100 or more employees and schedules ensuring all clients service requests are met
  • Assist with conducting home visits and safety checks
  • Assist with maintaining employee files and client files according to ResCare policy
  • Assist with maintaining Quickbase sales database
  • Assume on call responsibility as well as client care as needed
  • Ensure proper use of POC for timely submission of templates, schedules, processed visits, and payroll reports with accuracy.
Administrative Assistant/Office Manager, 2009 - 01/2012
Kool Smiles Monroe, LA,
  • Accurately managed all aspects of payroll administration for 20 employees.
  • Effectively assisted with administration and provided technical support.
  • Successfully managed all aspects of administrative duties including payroll, 401k plan, medical, dental, and life insurance.
  • Responsible for billing over 700 claims to Medicare, Medicaid & Private Insurance monthly.
  • Handled medical administrative tasks like purchasing, scheduling, payroll, licensure and HIPAA compliance
  • Collaborates with medical practitioners to ensure proper maintenance of up-to-date medical certifications
  • Worked with Medical Director and Departmental Heads to evaluate systems and processes to ensure effective medical service
  • Handled the tasks of preparing agendas and organize meetings under the instructions of Medical Director
  • Responsible for hiring, training and conducting counseling and coaching
  • Evaluates the performance of administrative staff
  • Handled the responsibility of generating innovative plans and implementing the same.
  • Assisted doctors in scheduling appointments and diagnoses of patients
  • Handled the responsibility of keeping track of expensive equipment and devices
  • Provided educational material to patients, and prepared inventory bill and accounts statement
  • Responsible for maintaining good relationship with different healthcare centers
  • Handled the tasks of checking and maintaining proper medical records
  • Design and implement office policies
  • Organize office operations and procedures
  • Prepare time sheets
  • Review and approve supply requisitions
  • Liaise with other agencies, organizations and groups
  • Orient and train employees
  • Provide on the job and other training opportunities
  • Supervise staff
  • Design filing systems
  • Ensure filing systems are maintained and up to date
  • Define procedures for record retention
  • Ensure protection and security of files and records
  • Ensure effective transfer of files and records
  • Ensure personnel files are up to date and secure
  • Reconciled monthly census and month end reports; updated daily census records
  • Prepared accounts payables, researches unpaid invoices and corrected invoicing discrepancies
  • Maintained personnel files, Benefits information and tracked clinical staffs’ credentials and annual TB
  • Answered phones, took messages, distributed mail, and kept office equipment supplied and serviced
Office Manager, 2006 - 01/2012
Interapt Alpharetta, GA,
  • Organize office operations and procedures
  • Supervise office staff
  • Skip Tracing Coaching
  • Processed payroll, accounts payable, invoices
  • Handled the responsibility of sending daily report to the concerned finance company
  • Communicating with finance companies
  • Handled the tasks of maintaining proper records and statistics as per the guidelines of the organization
  • Answered phones, took messages, distributed mail, and kept office equipment supplied and serviced
  • Responsible for securing/releasing collateral.
Loan Officer, 2008 - 2009
  • Building and developing strong internal working relationships with processing and underwriting.
  • Developing and maintaining strong relationships directly with customers
  • Responsible for organizing and maintaining sales contact, and reports for other sales activities throughout the whole loan process.
  • Collection Calls
  • Handling large amounts of cash.
Associate of Science: HealthCare Administration, Expected in 2013
Colorado Technical University - ,
: GED and General Studies, Expected in 2004
Tri-County Community College - ,
: , Expected in 2004
Southwestern Community College - ,
: General and Business Studies, Expected in 1999
Robbinsville High School - ,

Aiken Chamber of Commerce

North Augusta Chamber

Alzheimer's Association

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Resume Overview

School Attended

  • Colorado Technical University
  • Tri-County Community College
  • Southwestern Community College
  • Robbinsville High School

Job Titles Held:

  • Client Service Payroll Supervisor/HR Supervisor
  • Administrative Assistant/Office Manager
  • Office Manager
  • Loan Officer


  • Associate of Science

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