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Multi-talented Relationship Manager/ Project team member.8 years of experience in the Financial industry. Excellent reputation for timely project completion, effective communication with key project stakeholders, customer satisfaction. Consistently saved costs while increasing profits. Consistently rewarded for success in planning and timely execution of projects and overall value addition to the company's profits.
Innovative and goal-oriented Management professional. Drives company growth through acquisition of targeted businesses.
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Job Functions, Role and Responsibility:
- Focusing on efficient customer service and identifying their true financial needs.
- Make recommendations that would help clients finances.
- Open different types of accounts for clients.
- Handle debt consolidations through personal loans, home equity products .
- Auto financing options
- Balance transfers on credit cards, building credit.
- Quick loans, cash flow managers for businesses.
- ACCOMPLISHMENTS
- • Top performing branch employee
• Acquisition of over 20 new business relationships during new accounts promotion project between (February- May) 2019.
• Increased customer base for credit card
• Referred more than 40 customers to wealth management
• Worked with assigned business specialist to ensure more than 70 business customers have access to Quick loans, lines of credit, and cash flow manager for their businesses
• Signed on more than 120 new individual/business relationships between 2018-2020
• Successful debt consolidation for customers through personal loans, lines, Home Equity products.
• Relationship Management
• Team Lead, Sales
• Managing Customers accounts
• Provide customers with best bank products
• Make available Online platforms for ease of business transactions.
Summarized Accomplishments between 2008-2017 with United Bank For Africa Plc.
• Managed over $10.8million in customers accounts
. Spearheaded Acquisition Project of Nigerian Exports processing Zones Authority Abuja Branch’s domiciliary account (06/2015-09/2016))
. Successfully completed business acquisition of feedback infrastructure Ltd project within scheduled time (01/2010-02/2011).
• Provided efficient and effective customer services to clients
. Consistently met deadlines with team, achieving commendation from upper management.
• Worked consistently to meet Banks goal of customer obsession and profitability. This was evident in customers coming for return businesses, referrals, huge deposits and income made.
• Issued Contingent liabilities such as Bid Bonds, Advanced payment Guarantees and Performance Bonds etc. to qualified customers.
• Between 2009 and 2017, I have witnessed Huge inflows up to N20 billion (approximately $56.6million).
• Successfully signed on and managed Retail, High Net worth Individuals, corporate and Government accounts
• Availed customers credit facilities.
• Played advisory roles in accordance with Banks standards.
• Ensured customers satisfaction and this was evident in getting higher wallet shares of businesses.
Job Functions, Role and Responsibility:
Manage entire Branch affairs.
Manage all branch employees.
Prepare Branch expense for approval by Regional Head.
Monitor All Branch incomes and Expenses.
Drive Sales.
Work with Operational Head to ensure all administrative duties are performed.
Increased profits by over 20%
- Job Functions, Role and Responsibility:.
- Relationship Management.
- Managing Customers accounts.
- Provide customers with products that best fits their businesses.
- Make available Online platforms for ease of business transactions.
- Increased branch profitability and sales by 25%.
PMP - CALIFORNIA,
University of California - Davis - Davis, CA
CALIFORNIA STATE UNIVERSITY - Fresno, CA,
University of Uyo - Nigeria,
Summarized Accomplishments between 2008-2017 with United Bank For Africa Plc.
• I managed over $10.8million under my purview for clients
. Spearheaded the Acquisition Project of Nigerian Exports processing Zones Authority Abuja Branch’s domiciliary account (06/2015-09/2016))
. Successfully completed the business acquisition of feedback infrastructure Ltd project within the scheduled time (01/2010-02/2011).
• I provided efficient and effective customer services to clients
. Consistently met deadlines with team, achieving commendation from upper management.
• Worked consistently to meet the Banks goal of customer obsession and profitability. This was evident in customers coming for return businesses, referrals, huge deposits and income made.
• Issued Contingent liabilities such as Bid Bonds, Advanced payment Guarantees and Performance Bonds etc. to qualified customers.
• Between 2009 and 2017, I have witnessed Huge inflows to the tune of N20billion (approximately $56.6million).
• Successfully signed on and managed Retail, High Net worth Individuals, corporate and Government accounts
• Availed customers credit facilities depending on what they qualified for.
• Played advisory roles in accordance with the Banks standards.
• Ensured customers satisfaction and this was evident in getting higher wallet shares of their businesses
Other Accomplishments
· Top performing branch employee
· Acquisition of over 20 new business relationships during new accounts promotion project between (February- May) 2019.
· Assisted more than 80 customers with paying off their credit card debts
· Referred more than 40 customers to wealth management
· Worked with our business specialist to ensure more than 70 business customers have access to Quick loans, lines of credit, and cash flow manager for their businesses
· Signed on more than 120 new individual/business relationships between 2018-2020
· Successful debt consolidation for customers through personal loans, lines, Home Equity products.
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Resume Overview
School Attended
- PMP
- University of California - Davis
- CALIFORNIA STATE UNIVERSITY
- University of Uyo
Job Titles Held:
- Client Relationship Consultant
- Relationship Manager
- Business Manager(relief)
- Relationship Officer
Degrees
- CERTIFICATES
- Project Management Certificate
- (Certificate)
- Bachelor of Science
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