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client program supervisor resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I am a Business Administrative Manager with over 8 years of supervisory experience. I am experienced in managing teams in excess of 130 employees, instructing, managing, and mentoring company processes, property books, and company related paperwork. I have prepared and reviewed operational reports, Employee Portfolios, and have been responsible for budget maintenance, and scheduling. I helped set goals and deadlines for departments as well as conducted daily checks to enforce and sustain company policy. Honorable Discharge U.S. Military Service (8 Years) and seven (7) Years of Leadership/Supervisor Experience

Highlights

MS Word, Excel PowerPoint, Outlook, Internet AS in Criminal Justice and Forensics, BS in Business Administration with a focus on Project Management, prior Military (Army) Bilingual (Spanish) and Customer Service based.

Accomplishments
Experience
Client Program Supervisor, 10/2013 - 01/2015
Csm Corporation Lincolnshire, IL,
  • Responsible for the recruiting, payroll, account maintenance, Human Resources, Production, and complete oversight of the account.
  • Instructed and mentored two (2) supervisors under me, and on average 150 associated under them.
  • Maintaining a co-employment contract, I was also responsible for meeting extremely aggressive production goals Conducted recruitments thus helping our branch with filling orders in a time effective way to enhance our staffing agency and clients sites needs for our high demand clients Problem solver responsible for resolving payroll issues, adapting to the ever-changing world of production or just simply strengthening associates, Floor Leads, and/or supervisors.
Independent Contractor, 06/2012 - 09/2013
Avis Rental Car City, STATE,
  • Assigned to Las Vegas International Airport, I was responsible for the care and recycling process of inbound and outbound vehicles in order to meet quotas exceeding hundreds of cars per day.
  • Assisted with the flow of customers, cycling product with customer ensuring safe operation of goods, and services.
  • Managed a team of 5 to 7 employees through the recycling process of vehicles for immediate use, processing vehicles through the maintenance, cleaning and rental process.
  • Responsible for post-accident reporting to include but not limited to managing the repair process managing facility budgets and having vehicles line ready in the shortest time span possible.
Loss Prevention Supervisor, 06/2010 - 06/2012
U.S. Security Associates Incorporated City, STATE,
  • Managed a team of 12 guards for U.S.
  • Security Associates as a first shift supervisor, serving as a professional liaison for CEVA Logistics, coordinating incoming and outgoing shipments for the Microsoft Corporation, Amazon, CEVA LOGISTICS, and EBAY.
  • Managed and responsible for the conduction of random searches on staff for concealed items with use of metal detecting wands, thermal imaging and x-ray machinery in order to enhance and sustain company/employee integrity.
  • Responsible for the filling, filing, storing and safekeeping of all client required documents, daily activity reports, incident reports, and audits conducted by all security staff as well as maintaining employee portfolios and transcripts.
  • Responsible for transitioning all site guards to armed guards conducting weapons safety checks, clearing procedures, weapons handling, and rules of engagement.
Training and Ammunitions Manager/ Section Chief, 07/2002 - 05/2010
United States Army , ,
  • Camp Hovey, Korea Assign to 1-75 Ranger Regiment; HHC 1st BSTB, 11th Armored Cavalry Regiment- I was responsible for coordinating, managing, and executing the training of over 1,000 soldiers.
  • I managed and was responsible for an ammunitions holding area to ensure the safekeeping of dangerous explosives, while maintaining Federal Storage and Handling guidelines.
  • I was also responsible for the manufacturing, and execution of logistical manifests, battle plans, convoy procedures, unit training events and battle movements.
  • I conducted over four hundred combat, convoy security, and logistical missions providing protection to convoy elements, military VIP's, as well as serving as an emergency response entity for units in need of immediate help during crisis situations.
  • I assisted in recreating "real life" scenarios for training units, offering instructor level guidance in tactical procedures, while enhancing their wartime operating procedures and unit operations.
  • I worked hand and hand with Department of Defense's, Defense Advanced Research Project Agency testing new technologies, and bomb tracking equipment to be used in the modern battlefield.
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Education
Associate Degree Science: Criminal Justice, Expected in March 2012
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ITT Technical Institutes Justice - ,
GPA:
Status - Criminal Justice
BS: Business Administration, Expected in June 2015
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ITT Technical Institute - ,
GPA:
Status - Business Administration
Affiliations

Veteran Affairs

Languages
Bilingual English and Spanish
Skills

Managed budgets, production goals, Co-employment relations and sustained a 98 percentile through use of team building techniques, team work, strategic thinking, and attention to detail

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Resume Overview

School Attended

  • ITT Technical Institutes Justice
  • ITT Technical Institute

Job Titles Held:

  • Client Program Supervisor
  • Independent Contractor
  • Loss Prevention Supervisor
  • Training and Ammunitions Manager/ Section Chief

Degrees

  • Associate Degree Science
  • BS

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