client operations sales associate resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

To obtain a position with a dynamic company where hard work, positive contribution, and desire to succeed are justly rewarded.

  • Superior interpersonal and leadership skills as part of a team or alone
  • Outstanding ability in conflict management and resolution
  • Exceptional verbal and written communication, listening, and comprehension skills
  • Impressive ability to adapt to change
  • Documented success in maintaining confidentiality and integrity
  • Highly dependable and self-motivated
  • Vast ability to multi-task and prioritize, responding to several requests simultaneously
    Extremely Organized with a great deal of attention to detail
  • Proficient in operating office equipment such as computers, scanners, photocopiers, fax machines, and multi-line telephone systems
  • Long term experience with operation of numerous computer programs such as Share Point, Vantive, Assist, CIC, OnContact, and the I3 client, with advanced knowledge of Microsoft Office Suite and the internet
03/2015 to 09/2015 Client Operations/Sales Associate West Revenue Generation Services | City, STATE,
  • Responsible for maintaining and updating current and potential customer accounts via telephone and email by Working alone as well as directly with field partners and distributors, via phone and email communications, to build professional relationships with facility staff and distributors Being known to all of my clients as their first line of contact for product support, questions, concerns, administration needs, and adverse reactions Researching and gathering information about facilities and staff regarding their needs, patient population, current contracts, company affiliations, and relevant contact information Promoting and building new business for Client while maintaining growth for existing business Educating healthcare staff, decision makers, and administration personnel on Client's brand name products Generating daily and weekly reports- reporting adverse effects and all relevant product specific feedback, reporting current and potential business loss, and documenting all communication between myself and facilities or distributors Adhering to all of Client's standards and ethics, and maintaining strict professionalism to uphold Client's exemplary reputation Attending all required company meetings, Client meetings, periodic trainings, and policy updates Adhering to federal requirements regarding healthcare, confidentiality, and communication, as well as West specific SOP's.
11/2009 to Current Independent Founding Style Mentor/Advisor Direct Sales, Self-employment For Lia Sophia And Adornable.u Accessories | City, STATE,
  • Responsible for building and maintaining my own business by Presenting at home parties, open houses, expos, trade shows, virtual platforms, catalog sales, and social media.
  • Recruiting and training potential new team members on demonstrations, ordering, currency handling, and advertising Advertising by way of monthly newsletters, social media, flyers, and emails Attending monthly meetings to keep up to date on style trends, new policies and procedures, and success of fellow team members Maintaining strict customer confidentiality.
11/2009 to 08/2010 Customer Care Representative/Billing and Credit Specialist Alta Resources | City, STATE,
  • Responsible for building and maintaining Client's business by Answering Client's customer phone calls in a timely and caring manner Assisting customers with payments, ordering, refunds, product returns, answering questions, and helping to resolve any conflicts that arise Upselling and suggesting of promotional and relevant products for Client Maintaining strict confidentiality of Client company and customers Attending all required company meetings and periodic trainings Periodic participation in special projects for various Clients.
Expected in 2011 Select One | General Education Fox Valley Technical College, Appleton, WI GPA:

including Oral Communications, Written Communications, Ethnicity and Diversity, Psychology, Sociology, College Mathematics, and Microsoft Office Suite

Medical refresher courses including Medical Terminology and Anatomy and Physiology

Expected in 2010 | Health Information Technology Kaplan University, Des Moines, IA GPA:
Health Information Technology
Expected in 2008 High School Equivalency Diploma | Nicolet Area Technical College, Rhinelander, WI GPA:
Expected in 2001 Family Daycare 1 and 2, Sudden Infant Death Syndrome, Shaken Baby Syndrome, CPR, First Aid 1997 - Wisconsin Indianhead Technical College - Rice Lake, WI - Certified Nurse's Assistant | Daycare Licensing Madison Area Technical College, Reedsburg, WI GPA:
Advertising, Anatomy, catalog, Oral Communications, contracts, CPR, Client, Clients, Direct sales, email, First Aid, Mathematics, Medical Terminology, meetings, Microsoft Office Suite, newsletters, personnel, Physiology, policies, Presenting, Psychology, Recruiting, reporting, Researching, sales, SOP, telephone, phone, trade shows, Written Communications

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Resume Overview

School Attended

  • Fox Valley Technical College
  • Kaplan University
  • Nicolet Area Technical College
  • Madison Area Technical College

Job Titles Held:

  • Client Operations/Sales Associate
  • Independent Founding Style Mentor/Advisor
  • Customer Care Representative/Billing and Credit Specialist


  • Select One
  • High School Equivalency Diploma
  • Family Daycare 1 and 2, Sudden Infant Death Syndrome, Shaken Baby Syndrome, CPR, First Aid 1997 - Wisconsin Indianhead Technical College - Rice Lake, WI - Certified Nurse's Assistant

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