client manager business development resume example with 20+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- :
- linkedin.com/in/b-michael-Claire
“Those who initiate change will have a better opportunity to manage the change that is inevitable.” ~ William Pollard
Skilled Business Development leader offering 20 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Coach & Mentor | The Greater Tzaneen Community Foundation
Coach & Mentor | The Widow Center Nigeria
Board of Directors | Operations & BD for Your Ride Is Here
Board Member | Grand Prix Investors Fund
Work Placement Host & Mentor | Texas School for the Blind and Visually Impaired
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RoutineAI – City, STATE, Austin, TX
- Cultivate relationships with new customers to promote growth and retention daily reaching 10 to 20 accounts.
- Research and identify opportunities for account growth, account penetration, and market expansion weekly to reach 100 accounts.
- Cold call & develop 500 weekly account opportunities via social media weekly articles, small batch emails, and monthly in-person inquiries.
- Negotiate, prepare and manage contracts with new and existing clients.
- Represent company and promote products at conferences and trade events developing category.
- Create reports and presentations detailing case studies and distribute small-batch posts.
Bywater Cottages – City, STATE, New Orleans, LA
- Supervise operations and 3rd party sales to maximize revenue, customer satisfaction, and staff productivity.
- Design experiential spaces, create interactive customer relationship growth strategy
- Manage high-profile customers and artists in residence to increase returning customer base.
- Delegate tasks to support team and use cloud-based tools to manage all business aspects.
- Built client relationships through various market channels, identifying and assessing guest needs, resolving issues, and guest relationships development.
MSW Analytics – City, STATE, Austin, TX
- Cultivate retention of 20 key relationships with decision-makers both domestically and overseas for teardown reporting lab development.
- Identify and manage portfolio of 30 new monthly opportunities for account growth, account penetration & market expansion.
- Developed, planned, and implemented marketing and social media campaign programs on monthly basis
- Negotiated, prepared reporting, SOW, signed contracts, and manage "teardown" processes for new and existing accounts.
- Reporting, and documentation of data analytics, use case studies, and scientific studies.
ZInger Hardware & General Merchant – City, STATE, Austin, Tx
- Design guest experience, merchandise selection, and logistics for 2 stores, 11,000 & 21,000 sq ft stores respectively
- Directed operations, logistical controls, retail oversight, new product rollout & vendor relations.
- Responsible for brand development, customer loyalty, and growth.
- Devised marketing strategy and advertising rollout, building brand equity within local market
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Formed and fostered strong relations with over 400 vendor sources, mentoring several dozen indie start-ups.
- Engineered product category management to solidify excellent high-level consumer experience
- Administration including human resources, payroll, & labor schedules, insurance, banking, and accounting.
- Board appointments with indie startup companies and consultive go-to-market for new product entrants
Classes for Entrance into Tulane International Marketing
Balanced portfolio includes Fine Art and Graphic Design
MS Office | G Suite | CRM | SRM | ICON | 3PL | POS | Web Conference | Hubspot | ZoomInfo | Netsuite* | Adobe | Salesforce* | Procore | Ecommerce | Miro | Outplay* * Standard level
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Resume Overview
School Attended
- Tulane University Business | University of New Orleans
- University of New Orleans
- Univ. of Hartford Printmaking & Photography |
- Pratt Institute - Lake Placid School of Art
Job Titles Held:
- Client Manager | Business Development
- Client Manager | Guest Experience & Space Design
- Client Manager | Business Development
- General Manager | Business Development
Degrees
- Master of Business Administration (MBA) Prerequisite
- Pre-Masters Continuing Education
- Bachelor of Fine Arts
- Associate Degree in Fine Arts
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