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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Motivated Human Resource Professional seeks the opportunity to be part of a  team that values work ethic, personal growth and integrity . Excellent team-building and customer service skills with a passion for accurate deadline-driven work.
Skills
  • Responsible and dependable
  • Workers Compensation
  • Problem resolution skills
  • Proven ability to multi-task
  • Excellent customer service
  • Able to prioritize multiple tasks
  • Team Building
  • Ten-key operator
  • Payroll administration
  • Processing wage withholding orders
  • FMLA comprehension
  • In-depth knowledge of HR Compliance
  • Compensation and benefits
  • Termination procedures
  • Microsoft Outlook, Word and Excel
  • Employee on-boarding and new hire training
Work History
Client Implementation/HRIS Manager, 06/2016 - Current
Viant Denver, CO,
  • Consult with clients to deliver comprehensive HR solutions to fit their business needs.
  • Assist new client companies with obtaining Workers Compensation Insurance and State Unemployment Tax Accounts.
  • Advise and assist clients with selection of health plans to suite the needs of their employees and their budgets.
  • Collect employee data and payroll history through online employee onboariding processes or paper employment paperwork.
  • Accurate data entry of all new client information including employee's personal information, tax exemption status, current wages and pay history, benefits, and deductions as well as child support orders and garnishments.
  • Complete I-9 verification and E-Verify
  • Ensure all data is properly coded for client billing and filing.
  • Work directly with the payroll software provider Thinkware to set up and maintain the HRIS system D2.
  • ​Create a data link between the HRIS system and the time and attendance system for all clients.
  • Perform quarterly data audits to maintain the integrity of the HRIS system as it relates to the data processing software.
  • Create and maintain training processes for clients and internal employees related to HRIS updates and data software improvements.
  • Workers Compensation Claims management including claims reporting to Pinnacol Assurance, claims review, return to work programs, Rule IV,Cost Containment, OSHA Reporting and safety programs for a multitude of corporations.

 ​

Client Services Manager, 04/2010 - 06/2016
Albertsons Companies Hurst, TX,


    • Developed SOP's to streamline training and daily operating procedures.
    • Managed a team of 8 payroll specialists.
    • Managed the employee rewards program.
    • Established monthly training meetings to update payroll specialists on ever changing HR/Payroll laws, ACA updates and payroll software updates.
    • Managed weekly payroll schedule for 200+ payroll clients with 1 to 150 employees.
    • Audited all finished payrolls for accuracy before releasing them to clients.
    • Filed multiple state SUTA taxes for 200+ clients on a quarterly basis.
    • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
    • Advised clients on disputes, terminating employees and administering disciplinary procedures.
Payroll/HR Specialist, 06/2007 - 04/2010
Celtic Bank Salt Lake City, UT,
  • Processed multi state payrolls for a multitude of clients with 1 to 200 employees using Thinkware/Darwin payroll software.
  • Garnishment administration.
  • Accounts Payable
  • Accounts Receivable and collections.
  • Multi State Quarterly SUTA for 200+ clients.
  • Multiple Work site reporting
  • Multiple State Withholding taxes filed, weekly, monthly and quarterly.
  • Benefits Reconciliation
  • Bank Reconciliation.
  • Served as administrative assistant to the Direct of Operations.
Payroll/Benefits Administrator, 05/2001 - 06/2007
Home Lumber Company City, STATE,
  • Processed Bi-weekly payrolls for 150+ employees including review of timesheets and computing pay in accordance with FLSA.
  • ​Pulled internal reports as requested (salaries, bonuses, hours worked).
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Developed and facilitated all new-hire orientations.
  • Conducted employment verifications and investigations.
  • Facilitated the criminal background check process for new hires.
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
  • Managed the employee rewards programs.
Education
High School Diploma: , Expected in 2001
-
Littleton High School - Littleton, CO
GPA:

Associate of Arts: Accounting, Expected in Current
-
Arapahoe Community College - Littleton, CO
GPA:
Attended Arapahoe Community College from 2001-2003
Certifications
  • Professional In Human Resources
  • OSHA 10 Hour General Industry Safety and Health

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School Attended

  • Littleton High School
  • Arapahoe Community College

Job Titles Held:

  • Client Implementation/HRIS Manager
  • Client Services Manager
  • Payroll/HR Specialist
  • Payroll/Benefits Administrator

Degrees

  • High School Diploma
  • Associate of Arts

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