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CLIENT FACING (INSIDE SALES ANALYST) Resume Example

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CLIENT FACING (INSIDE SALES ANALYST)
Summary

Dynamic and self-directed Inside Sales Analyst with 7 years experience, strong organizational, communication & commercial skills. Interested in working abroad and coming up to the position of Team Leader. 

Experience
02/2006 - 02/2013
DRESSER-RAND S.A. － LE HAVRE CLIENT FACING (INSIDE SALES ANALYST)
  • Develop and maintain frequent and good relationship with the customers.
  • Negotiate payment terms, analyze Documentary Credits, prepare RAM issuance, analyze Terms and Conditions.
  • Follow and chase opportunities (quotes, RSPL), estimate forecast.
  • Coordinate required actions with internal D-R departments (Focus factory, Invoicing, Shipping, Credit, Law, Quality Departments).
  • Analyze, register and follow Purchase Orders until shipment.
  • Support sales' recording with required commercial actions.
  • In the past, handled countries in the following regions: USA (Interco), Asia (Interco), Africa, Northern Europe, Eastern Europe.
  • Now handle North African countries (Morocco, Tunisia, Algeria, Egypt, Libya) and Continental Europe countries (Poland, Hungary, Germany,...).
  • Visit customers (Umm Al Jawaby in London in 2007, and Libyan customers in Tripoli during the Tripoli Oil & Gas exhibition in 2010)
  • Intern Coaching
09/2009 - 04/2010
LEGAL ASSISTANT
  • Analyze Terms & Conditions, Confidentiality Agreements
  • Check Kewill holds in Oracle.
  • Follow countries under embargo, Export Compliance.
  • Follow Bank Guarantees with French banks
10/2012
CLIENT FACING TRAINING

New York State: 

  • Visit Olean, Wellsville and Painted Post facilities
  • Technical courses (Reciprocating & Centrifugal Compressors, Steam Turbines, Applied Technology)

 

Houston: 

  • Visit Houston office
  • Attend courses: Gimpel Valves, Global Business Solutions, Enginuity, Arrow Operations, Guascor, Turbine Technology Service.
  • Two days training "Making Masterful Presentations" by Mandel Communications
Education
2005
University Valetta & Le Havre, , MALTA & FRANCE Bachelor's degree

International trade, Erasmus program 
2004
University Le Havre, , FRANCE Diploma of Higher Education

Trade & Marketing 
2001
Guy De Maupassant High School Fecamp, , FRANCE A-Level

Social & Economical Sciences 
Skills
  • Softwares: Word, Excel, Power Point, Oracle, Outlook
  • Languages: Fluent English (TOEIC score - Jan 2013: 900), basic Spanish
Interests

Horse riding, reading, cinema, traveling. 

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Resume Overview

Companies Worked For:

  • DRESSER-RAND S.A.

School Attended

  • University
  • Guy De Maupassant High School

Job Titles Held:

  • CLIENT FACING (INSIDE SALES ANALYST)
  • LEGAL ASSISTANT
  • CLIENT FACING TRAINING

Degrees

  • Bachelor's degree
    Diploma of Higher Education
    A-Level

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