A seasoned professional and effectual leader with a proven ability to exceed sales expectations. ◆ Five years of strong inside/outside sales experience ◆ Master of presentations ◆ Extensive cold calling experience ◆ Powerful but gentle closing abilities ◆ Passion for gaining personal relationships with clients
Sales Skills Marketing Retail Cold Calling Sales Management Banking Door-to-Door Health Insurance Outside Sales Customer Service Life Insurance Inside Sales Formal Presentations
Awarded top sales representative for four consecutive months
Commended for excellent consultative sales and customer service skills on performance reviews
DUBUQUE AUTO PLAZADUBUQUE, IAClient AdvisorDUBUQUE, IA Dubuque Auto Plaza is one of the Tri-state areas biggest and oldest dealerships that provides excellent customer service to its customers. Client Advisor- 6/25/2012-Present Providing top notch customer service to any and all clients in the market for a new or pre-owned vehicle while keeping their best interest in mind and making the best use of their time. Key Results: Rank in the top "3" for sales each month. Provide excellent consultation to make the best use of the client's time. Perform feature advantage benefit demonstrations to match client wants and needs. Payment and down payment management. Provide walk throughs on vehicles after the sale to ensure function knowledge
December 2007 to March 2008
CITI-FINANCIALDUBUQUE, IASenior Branch Account ExecutiveDUBUQUE, IA Citi is the leading global financial services company having approximately 200 million customer accounts and doing business in more than 140 countries. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Senior Branch Account Executive, 12/2007 to 3/2008 Provided Loans, financial assistance, debt consolidation, mortgages. Duties were complex and confidential requiring the highest level of discretion and independent judgment. Had continuous contact/communication with high levels of internal management as well as senior management with external firms. Key Results: ◆ Organized meetings with new and established clients and performed sales presentations that provided clients with information about Citi-Financial. ◆ Followed up with owners to answer questions and resolve concerns. ◆ Generated referrals and built personal relationships with each client and closed sales by signing contracts. ◆ Earned recognition for top sales performance.
November 2006 to April 2007
BL MURRAY COMPANYEAST DUBUQUE, ILSales ConsultantEAST DUBUQUE, IL Provider of janitorial supplies to a variety of companies including schools, businesses, nursing home, etc. Sales Consultant, 11/2006 to 4/2007 Responsible for covering and servicing new and established clients within a 100 mile radius. Key Results: ◆ Performed presentations to new and existing clients on janitorial supplies. ◆ Successfully contacted new companies to broaden client base. ◆ Generated a 40% increase in sales. ◆ Responsible for keeping an accurate inventory count for each client. ◆ Delivered special orders to individual clients. ◆ Installed products.
June 2003 to October 2006
THE LEATH FURNITURE COMPANYDUBUQUE, IASales ConsultantProvided assistance to first time buyers and existing customers interested in home refurnishing and/or redecorating. Key Results: ◆ Awarded top sales representative for four consecutive months. ◆ Commended for excellent consultative sales and customer service skills on performance reviews. ◆ Responsible for successful closing and upgrading of furniture sales. ◆ Developed a solid knowledge of an extensive array of home furnishings.
UNIVERSITY OF IOWA Management and AdministrationBachelor of ArtsUNIVERSITY OF IOWA Bachelor of Arts in Management and Administration (BA)