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clerical worker resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Strong Animal Control Officer with 7 years of experience working as an ACO in Wayne. Extensive knowledge of federal laws and codes related to animal control. Capable of investigating domestic and wild animal incidents.

Knowledgeable with excellent understanding of humane animal treatment procedures. Skilled working with multitude of animal species and responding to calls for service. Hands-on experience performing special animal patrol and managing restraint of large wild animals.

Efficient with data entry and analysis. Excellent ability to multitask and apply real-world solutions to long-term licensing issues, as well as almost 2 years of experience in building permit licensing. Well-versed in our systems with excellent abilities and training in data verification and payment collection.

Skills
  • Knowledge of local ordinances
  • Investigative report preparation
  • Wild animal capturing
  • Animal behavior familiarity
  • Knowledge of animal breeds
  • Humane animal treatment
  • Organization
  • Team building
  • Process applications proficiency
  • Document preparation
  • Data verification
  • Application Review
  • Customer service
Work History
Clerical Worker, 06/XXX8 to Current
State Of GeorgiaLafayette, GA,
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Stayed up-to-date on laws and licensing requirements to complete accurate and efficient reviews.
  • Created permits with applicant information
  • Handle calls to address customer inquiries and concerns.
  • Increased customer satisfaction by resolving issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Animal Control Officer, 01/XXX1 to 06/XXX8
City Of CharlottesvilleCharlottesville, VA,
  • Responded to daily calls to enforce animal control regulations.
  • Attended to calls reporting of wild animal bites.
  • Investigated and gathered information regarding animal-related complaints.
  • Captured domestic and wild animals.
  • Unloaded and impounded animals received from animal control and public.
  • Increased customer satisfaction by resolving issues.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Handled calls to address customer inquiries and concerns.
  • Worked with residents to understand needs and provide services.
  • Maintained excellent attendance record, consistently arriving to work on time.
Family Nanny, 04/2004 to 06/XXX1
North Country AcademyGlendale, AZ,
  • Offered positive and nurturing environments to support child social and emotional growth.
  • Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
  • Assisted children with homework assignments and special projects across different subjects to promote academic success.
  • Coordinated different types of activities to enhance physical and intellectual development.
  • Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language.
  • Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
  • Drove children to various types of activities to maintain extracurricular routines.
  • Performed light housekeeping duties to keep household efficient and neat.
  • Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
  • Played games and read books to young children, limiting TV and mobile device time.
Daycare Assistant Teacher, 01/1999 to 04/2004
KINDERCARECity, STATE,
  • Planned and guided age-appropriate tasks like reading & crafts.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Met with parents about daily activities, positive developments and issues.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Maintained excellent attendance record, consistently arriving to work on time.
Education
ANIMAL CONTROL OFFICER CERTIFICATION : ANIMAL CONTROL, Expected in 12/XXX0
County College of Morris - Randolph Township, NJ
GPA:
High School Diploma: , Expected in 06/1997
Clifton High School - Clifton, NJ
GPA:
Certifications
  • Certified Animal Control Officer (ACO)

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Resume Overview

School Attended

  • County College of Morris
  • Clifton High School

Job Titles Held:

  • Clerical Worker
  • Animal Control Officer
  • Family Nanny
  • Daycare Assistant Teacher

Degrees

  • ANIMAL CONTROL OFFICER CERTIFICATION
  • High School Diploma

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