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Clerical Assistant Resume Example

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CLERICAL ASSISTANT
Summary

Are you looking to gain a new asset for your company? My name is Devin English. Dynamic facilitator with warehouse training experience involved in all levels and subjects of employee development. Meticulous instructor with expertise in staff management, leadership tactics and program management. Results-driven hard worker that excels in fast-paced shipping environments. Experienced Certified Forklift Operator and Heavy Equipment Operator bringing well-rounded background in general warehouse operations, transportation and logistics.

Skills
  • Professional and mature
  • Palletizer
  • Material inventory
  • Manufacturing and warehouse procedures
  • Valid Ohio driver's license
  • Physically fit and agile
  • Material handling
  • Equipment operations
  • Shipping operations
  • Basic math aptitude
  • Warehouse best practices
  • OSHA training
  • Safety awareness
  • Doubles and Triples Endorsements
  • Freight operations
  • Dependable and reliable
  • Adaptive team player
  • Stockroom procedures
  • Product organization
  • Forklift certified
  • Pallet jacks
  • Facilities maintenance
  • Manual dock chain pulling
Experience
Clerical Assistant / HLS SMD Bail Bonds - Columbus, OH11/2010 - 06/2018
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Set travel arrangements and gathered documents for management and executive staff meetings and trips.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Created reports and other types of documentation, which often contained sensitive and confidential data.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Assisted front office staff by taking initiative to help upper management and coordinate court appearances.
  • Responded to telephone inquiries from clients and lawyers and delivered information to inform and educate callers.
Picking Packer / L Brands - Columbus, OH08/2018 - 02/2019
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Helped machine operators set up and tend equipment to complete runs.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
  • Accurately keyed in data for packages into computer system using hand-held scanners, averaging 1,500 to 2000 packages per shift.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Examined final products to check conformance with quality and design standards.
  • Troubleshoot problems with equipment to make repairs or report diagnostics to supervisors.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Stacked, organized and palletized packages for efficient storage and movement.
Forklift Operator/Picker/Trainer / Dawson Careers/L Brands - Columbus, OH05/2019 - 11/2019
  • Scripted, recorded and uploaded instructional videos for remote learning students.
  • Reduced process gaps by effectively training new hires on best practices and protocols.
  • Completed frequent assessments of training materials, structure and success rates in order to enhance program.
  • Created and offered additional materials to enhance training.
  • Monitored and coached new employees by offering insight into successful task prioritization.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job task.
  • Helped machine operators set up and tend equipment to complete runs.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Sorted and packaged more than 2000 completed products each shift for further processing or shipment.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Packed merchandise into boxes and containers to prepare for safe shipment.
  • Picked orders from storage, wrapped and staged for shipments.
  • Pulled and prepared product for shipment to ensure exact quantity and type of product is loaded.
  • Operated equipment with focus on safety and efficiency.
  • Operated industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Used equipment such as loaders, hand trucks, forklifts and cranes safely.
Facilitator/Trainer/Forklift Operator / L Brands - Columbus , Ohio11/2019 - Current
  • Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
  • Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
  • Successfully led key projects which resulted in shipping trailers being processed and shipped in a timely manner.
  • Provided feedback on individual actions, behaviors and verbal responses.
  • Checked inbound and outbound products, inspected for damage and recorded product code dates.
  • Evaluated items against documentation for accuracy.
  • Removed empty pallets, cardboard packing and strapping and deposited items in proper receptacles.
  • Cleaned and removed debris from shipping and receiving sections to prevent accidents and keep areas clear.
  • Operated industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Operated equipment with focus on safety and efficiency.
  • Used equipment such as loaders, hand trucks, forklifts and cranes safely.
  • Packed merchandise into boxes and containers to prepare for safe shipment.
  • Picked orders from storage, wrapped and staged for shipments.
  • Pulled and prepared product for shipment to ensure exact quantity and type of product is loaded.
Education and Training
Columbus State Community College - Columbus, OHSome College (No Degree): Paralegal Studies
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Resume Overview

Companies Worked For:

  • HLS SMD Bail Bonds
  • L Brands
  • Dawson Careers/L Brands

School Attended

  • Columbus State Community College

Job Titles Held:

  • Clerical Assistant
  • Picking Packer
  • Forklift Operator/Picker/Trainer
  • Facilitator/Trainer/Forklift Operator

Degrees

  • Columbus State Community College - Columbus, OH Some College (No Degree) : Paralegal Studies

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