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cleaning supervisor resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Dynamic Office Manager with 18 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Dependable in assisting various office staff and customers with eagerness and attentiveness.

Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success.

Skills
  • Excellent communication skills
  • Time management
  • Inventory monitoring
  • Product and service knowledge
  • Sales monitoring
  • Inventory control
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Microsoft Office expertise
  • Staff training and development
  • Orientating and training
  • Inventory management
  • Answering inbound calls
  • Planning events
  • Data entry
  • Reception
  • Banking operations
  • A/P and A/R Payroll and benefits
  • Invoicing and billing
Experience
12/2019 to 03/2020
Cleaning Supervisor New York Racing Association Saratoga Springs, NY,
  • Handled, used and stored hazardous chemical cleaners correctly to prevent injury or illness.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Scrubbed and cleaned bathroom fixtures and partitions on daily basis to remove mildew, dirt and mold.
  • Wiped down various surfaces, including bars and tables, using approved cleaning products to prevent growth of bacteria and viruses.
  • Wet mopped and spot mopped public corridors, washrooms and classrooms.
  • Washed and spot-cleaned furniture, blackboards, mirrors, wastebaskets and garbage cans, office machines and ashtrays.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
10/2019 to 03/2020
Kitchen Expeditor Grand Beach Hotel Miami, FL,
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Protected food from spoilage by storing according to safety procedures.
  • Added garnishes and other finishing touches to improve plating presentation.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
06/2016 to 11/2019
Assistant Manager Dairy Queen Orland Park, IL,
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Delegated daily tasks to team members to optimize team productivity.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Completed inventory audits to identify losses and project future demands.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
04/2001 to 02/2016
Office Manager Stratasys Eden Prairie, MN,
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed $500 office budget to handle all needs, including inventory, postage and vendor services.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Liaised directly with customers to meet needs and maintain satisfaction.
  • Reduced financial discrepancies by accurately managing accounting documentation in Quickbooks software while maintaining case costs and billing processes.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Oversaw daily functions.
  • Wrote professional business correspondence.
  • Scheduled appointments and maintained master calendar.
  • Served as main point of contact for outside vendors.
Education and Training
Expected in 06/2000 to to
High School Diploma:
Academy High School - Fort Myers, FL
GPA:

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Resume Overview

School Attended

  • Academy High School

Job Titles Held:

  • Cleaning Supervisor
  • Kitchen Expeditor
  • Assistant Manager
  • Office Manager

Degrees

  • High School Diploma

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