Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

* Motivated and efficient in administrative jobs (customer service, administrative services),

* Oriented to customer satisfaction, flexible and willing to work under pressure,

* History of keeping shipping operations in full compliance with customs requirements. Advises clients on options and optimal solutions,

* Hardworking and detail-dedicated to providing customer centered care and support for local and international clients. Team-oriented, reliable and computer-savvy.

* Looking to offer new years of experience to challenge a new role with the goal of advancing on a personal and professional level,

* Dedicated employee known for her punctuality and responsibility, who seeks employment options where good customer service and positive attitude will make a difference,

* Student seeking to complete an ESL course, eager to contribute acquired knowledge and wanting to exploit their potential,

* Expert in handling computers and communication tools,

* Adaptable and driven with a strong work ethic and motivation to thrive in team-based or individually motivated environments,

* Flexible worker ready to learn and contribute to the success of the team,

* Organized and motivated employee eager to apply time management and organizational skills in diverse settings,

Looking for opportunities in administrative activities or in the area of purchases & sales,

* Hardworking and reliable with great ability to learn quickly, offering excellent use of computer tools, ability to work in teams and excellent persistence and perseverance,

* Fluent in Spanish and with an acceptable level for English, with high expectations of mastering ESL,

* Proven track record of fostering individual and team work to meet company management goals.


* Command of computer tool

* Ability to work in teams

* Ability to make decisions

* Excellent Communication skills

* Persistence and Perseverance

Cleaning Specialist, 11/2019 to Current
Sg CompaniesAnn Arbor, MI,
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Strengthened building cleanliness by inspecting perimeters, picking up trash and sweeping sidewalks.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
Assistant Teacher, 09/2018 to 01/2020
North Country AcademyOviedo, FL,
  • Maintained safe, educational environment for students during learning and free play time.
  • Led instruction for small groups of children.
  • Assembled instructional materials for children's projects and play-time.
  • Promoted calm, disciplined classroom setting for successful learning.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Supervised children and participated with children in activities.
  • Wiped down desks and gave students hand sanitizer to avoid germ spread.
General Manager, 04/2015 to 10/2017
FidelitoneElizabethton, TN,
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Purchase and wholesale and retail of office supplies, computer items, school supplies and other,
  • Direct delivery of products to our customers
Import & Export Assistant, 01/2005 to 05/2013
Uniteca De Venezuela, CACity, STATE,
  • Prepared and processed import and export documentation according to customs regulations, laws and procedures.
  • Monitored shipments and obtained clearance from customs and other agencies.
  • Requested and compiled necessary customs invoices, certificates of origin and cargo-control documents.
  • Cleared goods through customs and verified delivery to client destinations.
  • Facilitated communication between company, customers and overseas partners to maintain efficient operations.
  • Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
  • Prepared, checked and filed documentation with other department.
  • Calculated duty and tariff payments owed on each shipment based on standard tables and legal requirements.
  • Scheduled and booked transportations some shipments per month.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Education and Training
BBA: International Negociations, Expected in 04/2014
Universidad Alejadro De Humboldt - Venezuela,
  • Dissertation: (Thesis not completed)
MBA: International Trade, Expected in 05/2008
Universidad Alejandro De Humboldt - Venezuela,
BBA: Custom Administration, Expected in 06/2002
Universidad Simon Bolivar - Venezuela,
Native/ Bilingual

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School Attended

  • Universidad Alejadro De Humboldt
  • Universidad Alejandro De Humboldt
  • Universidad Simon Bolivar

Job Titles Held:

  • Cleaning Specialist
  • Assistant Teacher
  • General Manager
  • Import & Export Assistant


  • BBA
  • MBA
  • BBA

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