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* Motivated and efficient in administrative jobs (customer service, administrative services),
* Oriented to customer satisfaction, flexible and willing to work under pressure,
* History of keeping shipping operations in full compliance with customs requirements. Advises clients on options and optimal solutions,
* Hardworking and detail-dedicated to providing customer centered care and support for local and international clients. Team-oriented, reliable and computer-savvy.
* Looking to offer new years of experience to challenge a new role with the goal of advancing on a personal and professional level,
* Dedicated employee known for her punctuality and responsibility, who seeks employment options where good customer service and positive attitude will make a difference,
* Student seeking to complete an ESL course, eager to contribute acquired knowledge and wanting to exploit their potential,
* Expert in handling computers and communication tools,
* Adaptable and driven with a strong work ethic and motivation to thrive in team-based or individually motivated environments,
* Flexible worker ready to learn and contribute to the success of the team,
* Organized and motivated employee eager to apply time management and organizational skills in diverse settings,
Looking for opportunities in administrative activities or in the area of purchases & sales,
* Hardworking and reliable with great ability to learn quickly, offering excellent use of computer tools, ability to work in teams and excellent persistence and perseverance,
* Fluent in Spanish and with an acceptable level for English, with high expectations of mastering ESL,
* Proven track record of fostering individual and team work to meet company management goals.
* Command of computer tool * Ability to work in teams * Ability to make decisions | * Excellent Communication skills * Persistence and Perseverance |
Sg Companies – Ann Arbor, MI,
- Maintained safety protocols through safe handling of equipment and chemicals.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Strengthened building cleanliness by inspecting perimeters, picking up trash and sweeping sidewalks.
- Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
North Country Academy – Oviedo, FL,
- Maintained safe, educational environment for students during learning and free play time.
- Led instruction for small groups of children.
- Assembled instructional materials for children's projects and play-time.
- Promoted calm, disciplined classroom setting for successful learning.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
- Supervised children and participated with children in activities.
- Wiped down desks and gave students hand sanitizer to avoid germ spread.
Fidelitone – Elizabethton, TN,
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Designed sales and service strategies to improve revenue and retention.
- Managed shrink processes and inventory levels for corrective action planning to save costs.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Purchase and wholesale and retail of office supplies, computer items, school supplies and other,
- Direct delivery of products to our customers
Uniteca De Venezuela, CA – City, STATE,
- Prepared and processed import and export documentation according to customs regulations, laws and procedures.
- Monitored shipments and obtained clearance from customs and other agencies.
- Requested and compiled necessary customs invoices, certificates of origin and cargo-control documents.
- Cleared goods through customs and verified delivery to client destinations.
- Facilitated communication between company, customers and overseas partners to maintain efficient operations.
- Adhered to standard operating procedures for every customer's account and data to maintain consistent service levels.
- Prepared, checked and filed documentation with other department.
- Calculated duty and tariff payments owed on each shipment based on standard tables and legal requirements.
- Scheduled and booked transportations some shipments per month.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Universidad Alejadro De Humboldt - Venezuela,
- Dissertation: (Thesis not completed)
Universidad Alejandro De Humboldt - Venezuela,
Universidad Simon Bolivar - Venezuela,
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Resume Overview
School Attended
- Universidad Alejadro De Humboldt
- Universidad Alejandro De Humboldt
- Universidad Simon Bolivar
Job Titles Held:
- Cleaning Specialist
- Assistant Teacher
- General Manager
- Import & Export Assistant
Degrees
- BBA
- MBA
- BBA
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