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cleaning specialist resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Conscientious sanitation professional skilled at safely and efficiently collecting Type and Type materials. Smoothly complete daily routes by using excellent multitasking and planning abilities. Competent team player with physical strength to lift heavy loads over extended time periods.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.

Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.

Skills
  • Training Junior Team Members
  • Supply Inventory Management
  • Conflict Alleviation
  • Conscientious and Detail-Oriented
  • Productivity and Time Management
  • Positive Team Player
  • Facility and Site Cleaning
  • Safety Standards
  • Company Quality Standards
  • Hospitality Environments
  • Hospitality Management
  • New Employee Training
  • Inventory Restocking
  • Reading Comprehension
  • Handling Procedures
  • Scheduled Maintenance
Work History
01/2015 to Current
Cleaning Specialist Mcdonald's , , Augusta GA
  • Handled equipment, chemicals and materials properly and with caution.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
12/2012 to 01/2015
Telemarketer Emplicity , , Summerville, SC
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Recorded contact information of customers and potential customers in internal database.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Overcame objections using friendly, persuasive strategies.
07/2009 to 01/2012
Member Services Specialist Arthur J Gallagher & Co. , , North Charleston, SC
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Met customer call guidelines for service levels, handle time and productivity.
Education
Expected in 05/2007 to to
Diploma :
Summerville High School - Summerville, SC
GPA:
Skills
  • Training Junior Team Members
  • Supply Inventory Management
  • Conflict Alleviation
  • Conscientious and Detail-Oriented
  • Productivity and Time Management
  • Positive Team Player
  • Facility and Site Cleaning
  • Safety Standards
  • Company Quality Standards
  • Hospitality Environments
  • Hospitality Management
  • New Employee Training
  • Inventory Restocking
  • Reading Comprehension
  • Handling Procedures
  • Scheduled Maintenance
Work History
01/2015 to Current
Cleaning Specialist
Self Employed Services ,
  • Handled equipment, chemicals and materials properly and with caution.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
12/2012 to 01/2015
Telemarketer
Family Savers ,
  • Answered questions about company offerings with knowledgeable responses about products and services.
  • Completed daily cold calling and outreach to build sales pipeline.
  • Recorded contact information of customers and potential customers in internal database.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Overcame objections using friendly, persuasive strategies.
07/2009 to 01/2012
Member Services Specialist
Dial America ,
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Recommended products to customers, thoroughly explaining details.
  • Responded proactively and positively to rapid change.
  • Met customer call guidelines for service levels, handle time and productivity.

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Resume Overview

School Attended

  • Summerville High School

Job Titles Held:

  • Cleaning Specialist
  • Telemarketer
  • Member Services Specialist

Degrees

  • Diploma

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