Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages Task, Task and Task with no supervision and relative ease.

Skilled cleaning team member bringing more than Number years of experience in Type environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Knowledgeable about maintaining organized inventories and handling custodial requirements of Industry buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Diligent Job Title adept at cleaning offices, businesses and other spaces efficiently. Organized and resourceful with excellent Skill and Skill abilities. Bringing Number years of related experience.

General Cleaner and housekeeper with Number years of experience carrying out cleaning, laundry and maintenance in commercial environments. Reliable associate with vast knowledge operating industrial cleaning equipment and chemicals. Strong attention to detail with keen eye for facilities presentation, organization and cleanliness.

Over Number years of experience providing quality custodial services in residential settings. Focused General Cleaner providing consistent and high-quality cleaning services producing above average results. Trustworthy and accommodating customer service professional. Dedicated to exceptional standards of performance and quality.

Seasoned facilities team member with expertise in cleaning, stocking and maintaining Type and Type facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.

Structured Job Title enthusiastically completing tasks and offering skills in Skill and Skill. Multitasking and attentive individual willing to work any available shift.

Personable Job Title and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service.

Reliable and honest Job Title skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.

Skilled Job Title with more than Number years experience in housekeeping and custodial maintenance. Possessing superb interpersonal and communication skills.

Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors.

Multi-talented Job Title consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Job Title with over Number years of successful experience in Skill and Skill. Recognized consistently for performance excellence and contributions to success in Industry industry. Strengths in Skill and Skill backed by training in Area of study.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Senior Job Title and outstanding performer in Skill and Skill within Industry. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of Type business. Recognized for inspiring management team members to excel and encouraging creative work environments.

  • Cleaning
  • New Construction
  • Equipment Cleaning
  • Rack usage
  • Safety and compliance
  • Chemical Handling
  • Laundry
  • Disinfection Practices
  • Chemical cleaners
  • Bloodborne Pathogen training
  • Painting and plastering
  • HAZMAT knowledge
  • Team management
  • Communications
  • Problem resolution
  • Customer service
  • Type equipment
  • First Aid/CPR
  • MS Office
  • Supervision
  • Repair
  • Predictive and Preventive Maintenance
  • Hand Tools
  • Wire clipping
  • Pan staking
  • MSDS Documentation
  • Sanitation Practices
  • Crew Management
  • Work orders
  • Facilities maintenance
  • Lawn mowing
  • Process improvement
  • Organization
  • Relationship development
  • Business operations
  • Project organization
  • Budgets
  • Team building
  • Operational improvement
Work History
02/2017 to 01/2019 Cleaning Specialist Wingfoot Services | Fairfax, VA,
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Handled equipment, chemicals and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Operated and maintained large cleaning equipment including carpet shampoo machines, industrial washing machines and dishwashers.
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Worked on team of Number staff members to service Number Type rooms daily.
  • Specialized in working with industrial cleaning products within strict safety procedures.
  • Mowed, trimmed and maintained exterior building spaces on regular schedule.
  • Spearheaded effective cleaning projects by implementing Task and Technique, improving workflows by Number% within Timeframe.
  • Improved building cleanliness by employing Technique and using Skill.
  • Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
  • Worked alongside other cleaners to complete sizable jobs in corporate office buildings.
  • Examined Number rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
  • Scrubbed, top-coated, buffed and varnished hard floors.
  • Categorized laundry received by clients based upon type and standard of fabric.
  • Completed Timeframe floor maintenance, including stripping, sealing and finishing of Type materials.
12/2017 to 03/2018 Receptionist Merritt Academy | Saint George, UT,
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Operated multi-line telephone system to independently handle over Number calls each day.
  • Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
  • Triaged incoming calls on Number-line phone system and directed to departments based on customer needs.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Balanced Job title availability, customer schedules and maximum load levels when scheduling appointments.
  • Maintained building security by monitoring logbook and issuing visitor badges.
  • Kept records in Software to maintain Type data by entering and updating information.
  • Answered and quickly redirected up to Number calls per Timeframe.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Answered Number incoming calls daily to resolve Type and Type issues and schedule appointments.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Received Number in-bound calls and initiated Number out-bound daily calls to introduce customers to products and services offered.
  • Wrote professional business documents, such as Type and Type.
  • Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
  • Scheduled and confirmed appointments and meetings for Job Title.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Collected, sorted, distributed and sent mail and packages.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Received and routed business correspondence to correct departments and staff members.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Resolved customer problems and complaints by Action.
  • Corresponded with clients through email, telephone or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Assisted over Number customers via phone each Timeframe.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
01/2013 to 01/2016 Carpet Installer Utah Disaster Kleenup | Yakima, WA,
  • Laid or repaired tile to meet small-scale and large-scale project requirements.
  • Removed existing flooring materials and prepared area for installation of new products.
  • Installed carpet, hardwood and Type flooring in commercial and residential buildings.
  • Utilized personal protective equipment to prevent exposure to fumes and hazardous substances.
  • Reported emerging safety issues to Type management and helped to implement solutions using available resources.
  • Performed carpet cleaning and stain removal tasks using recommended products.
  • Drove company-owned vehicles to residential and commercial project locations to complete carpet installations.
  • Performed semi-skilled carpentry work such as subflooring repair and trim installation.
  • Performed accurate measurements, cuts and trims to help flooring pieces fit specific room arrangements.
  • Protected household items and surfaces from damage and dust with tape, cloth and other protective measures.
  • Completed installations of different types of flooring, including carpet, laminate and wood.
  • Took care to prepare work areas, use adhesives and resolve problems with installations.
  • Organized materials, machinery and tools necessary to complete each job.
  • Worked with speed, accuracy and safety to complete residential, commercial and institutional jobs.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Resolved Type problems, improved operations and provided exceptional client support.
  • Transported Product or Service to customer locations Timeframe.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Worked with Type customers to understand needs and provide Type service.
  • Saved $Amount by implementing cost-saving initiatives that addressed long-standing problems.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed team communications and information for Type meetings.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
06/2009 to 09/2011 Cashier Bartell Drugs | City, State,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Completed sales in excess of $Amount with near-zero error rate using POS system.
  • Completed manual and machine counts of funds for transactions valued at over $Amount.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Efficiently processed new orders, completing Number+ daily transactions with remarkable accuracy.
  • Educated customers on promotions to enhance sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Counted cash in register drawer at beginning and end of shift.
  • Prepared and submitted end-of-shift reports using Software.
  • Assisted customers by answering questions and fulfilling requests.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped over Number guests every day by processing payments, monitoring reward accounts and resolving service concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked with Job titles to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Assisted customers with special services, account updates and promotional options.
  • Trained as Job title and provided back-up coverage to provide customers with optimal support.
Expected in Ged | Currituck County High School, Barco, NC GPA:
Expected in Certificate | Cosmetology College of The Albemarle, Elizabeth City, NC GPA:

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Resume Overview

School Attended

  • Currituck County High School
  • College of The Albemarle

Job Titles Held:

  • Cleaning Specialist
  • Receptionist
  • Carpet Installer
  • Cashier


  • Ged
  • Certificate

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