Personable and dedicated Customer Service Representative with extensive experience in the customer service
industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about customer service standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate customer s agency structures. Practiced at work regulatory limits and customer service department standards to handle requirements via email, letter, telephone calls or in person.
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