Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Professional Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards. Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards. Expert retail sales professional offering [Number] years experience in retail customer service and retail management. Focused on exceeding sales goals.
Skills
Excellent attention to detail Highly dependable Fast learner
Customer-oriented
Active listening skills
Computer literate
Motivated team player
Employee relations
Natural leader
Work History
cleaning manager, 05/2011 to 01/2012 Dignity Health – Erlanger, KY,
I had a team of 4 I had to drive them to houses to clean check the homes before they clean them in talk to the people who want service in clean wit the crew also in make sure the crew did there best at cleaning each home we went too.. picking up checks in making appts for the next vist to there home.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Communicated clear expectations and goals to each team member.
Worked with the management team to implement the proper division of responsibilities.
Alerted customers to upcoming sales events and promotions.
Polished glass surfaces and windows.
Dusted picture frames and wall hangings with a cloth.
Polished all metal hardware fixtures.
Removed waste paper and other trash from the premises to designated area.
Operated power equipment tools such as backpack vacuums for up to [Number] hours per shift.
Changed bed linens and collected soiled linens for cleaning.
Moved chairs, desks and beds around rooms to clean behind and underneath them.
Swept and washed all hard surface floors.
Spot cleaned walls, carpets and light fixtures.
Waxed and polished wood floors and other woodwork.
Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
cashier,then shift manager, 09/2010 to 08/2012 Wilco – City, STATE,
Operated a cash register for cash, check and credit card transactions with [Number]% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Identified potential shoplifters and alerted management.
Trained [Number] new sales associates each quarter.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Welcomed customers into the store and helped them locate items.
Verified that all customers received receipts for their purchases.
Worked with the management team to implement the proper division of responsibilities.
housekeeping , 03/2004 to 08/2005 Hampton Inn Hotel – City, STATE,
Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
Polished glass surfaces and windows.
Washed, cleaned and disinfected water coolers.
Cleaned and buffed tile floors using industrial cleaning equipment.
Dusted picture frames and wall hangings with a cloth.
Polished all metal hardware fixtures.
Removed waste paper and other trash from the premises to designated area.
Changed bed linens and collected soiled linens for cleaning.
Disinfected and mopped bathrooms to keep them sanitary and clean.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Cleaned and changed bedspreads, blankets and mattresses.
Verified that all storage areas and carts were clean and organized.
Swept and washed all hard surface floors.
Moved chairs, desks and beds around rooms to clean behind and underneath them.
Rotated linens in storerooms and replenished supplies when they were low.
Spot cleaned walls, carpets and light fixtures.
Transported cleaning products and equipment to and from the utility rooms.
Education
GED: , Expected in 2003 Charlottesville high - Charlottesville Virginia, GPA:
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