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Cleaning Crew Resume Example

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CLEANING CREW
Professional Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Punctual Delivery Driver possessing current, clean driving record. Safety-conscious and proactive in inspecting and maintaining vehicles. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the delivery industry.

Skills
  • Cleaning
  • GPS and Route Planning
  • Shipping and packaging
  • Customer-oriented
  • Scheduling
  • Cash Handling
  • Point of Sale Systems
  • Customer Complaint Resolution
  • Visual Displays
  • Equipment and Instrument Sterilization
  • Safety-conscious
  • Clean MVR
  • Knowledge of state roads and highways
  • Guest Services
  • Store Merchandising
  • Product Knowledge
  • Cash Register Operation
Work History
Cleaning CrewJun 2020 - Current
Kim TesselaarChesapeake, VA
  • Established and maintained clean and comfortable environments in vacation type homes by vacuuming, cleaning windows and dusting.
  • Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests.
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
  • Used approved cleaning products on various surfaces, including bleach mixture to reduce bacterial growth and prevent spread of viruses.
Delivery DriverMar 2019 - Current
Door DashChesapeake, VA
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Interpreted maps and followed written and verbal directions.
  • Maintained clean and orderly appearance while on shift.
Customer Service AssociateMar 2019 - Jan 2020
WawaChesapeake, VA
  • Conferred with customers about concerns with products or services to resolve problems and drive sales.
  • Provided basic technical support for clients on touch screens and products.
  • Managed customer relations and customer service through daily communication and interaction.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Recommended items to customers based on specific needs and explained features and benefits.
  • Processed purchases and handled payment transactions using POS system.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Educated customers on promotions to enhance sales.
  • Skilled using cash register including processing sales discounts.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Created samples of smoothies for customer created awareness creating interest and sales.
Owner Jan 2002 - Apr 2009
CSL Diesel RepairsPortsmouth, VA
  • Input income and expense details into QuickBooks to track business finances and address variances.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
  • Maximized business potential by providing excellent customer service and ensuring 65% client retention.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Set up appointments with potential and current customers to promote new products and services.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Implemented marketing and sales campaigns to effectively brand the company.
  • Addressed each customers' needs and wants to recommend suitable product options.
Education
Associate of Applied Science: Graphic CommunicationsSUNY FarmingdaleFarmingdale, NY
  • Member of student newspaper Rambler, writer, distribution Editor, photographer.
  • Graduated with 3.5 GPA
  • Dean's List
  • Member of Lady Rams Softball team
Hobbies include chuch activities, photography, drawing, painting, swimming, animals.

I am involved with the youth at JMBC and participate in as many activities as possible, including helping with fundraising, gatherings and outdoor events, often photographing them. I like to keep my drawing eye engaged by keeping up a daily challenge online (it doesn't always work, but I get the practice in several times a week). I'm teaching myself to paint in acrylics and watercolour, it's a process. Animals are wonderful and swimming is a favourite activity of mine since I was a baby.

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Resume Overview

Companies Worked For:

  • Kim Tesselaar
  • Door Dash
  • Wawa
  • CSL Diesel Repairs

School Attended

  • SUNY Farmingdale

Job Titles Held:

  • Cleaning Crew
  • Delivery Driver
  • Customer Service Associate
  • Owner

Degrees

  • Associate of Applied Science : Graphic Communications

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