Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency.
CLC who specializes in quality service, customer retention, productivity and team management.
Results-oriented shift lead with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Exceptional trainer dedicated to employee development.Seasoned customer service specialist with background in providing advice on diverse customer situations.
Devoted employee who sustains the highest level of customer service through efficient team and customer account management.Customer Service Manager with a track record of managing a wide variety of customer service issues quickly and efficiently.Friendly Customer Service Manager with can-do attitude and willingness to help at all times.
Answered telephone calls and responded to inquiries.Assigned patrons to tables suitable for their needs and according to rotationExecuted daily production lists and goals.Greeted each customer with friendly eye contact.Performed all transactions in a cordial, efficient and professional manner.Trained new employees.
Received and processed cash and credit payments for in-store purchases.Shared product knowledge with customers while making personal recommendations.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.
Recommended and helped customers select merchandise based on their needs.Informed customers about sales and promotions in a friendly and engaging manner.Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.Trained new employees on company customer service policies and service level standards.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Recorded patients' medical history, vital statistics and test results in medical records.Maintained patient charts and confidential files.Cleaned and sterilized instruments and disposed of contaminated supplies.Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.Coordinated with doctors and registered nurses to develop care plans for patients.Often commended for maintaining the safety, respect and dignity of residents.Partnered with team of Registered Nurses to ensure over all well-being of all patients.Worked as part of team to ensure proper care of body mechanics and safety of patient.Provided quality nursing care in accordance with resident care policies and procedures.Utilized strong assessment skills to determine necessary patient care.
Recorded patients' medical history, vital statistics and test results in medical records.Delivered high-quality and compassionate treatment to indigent and low-income patient community.Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit.Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.Assisted patients with healing and recovery after surgery.Treated patients with strokes, head traumas, comas and intracranial hematomas.
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