Claimstation, Accurint, Lexus Nexus, Microsoft office, Avaya and PD Suite, Zoom.
Currently enrolled in Xactimate course.
Qualified claims representative versed in investigating claims, verifying information and managing settlements. Offering 4 years of insurance experience.
Background includes auto claims processing in fast-paced environments. Adept at handling complicated claims from first contact through final settlement.
Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Well-versed in insurance policies, practices and standards.
Knowledgeable and innovative finance, sales and marketing professional whose success is based on integrity, exceptional customer service, efficiency and ambition. Self-motivated professional highly proficient in developing creative solutions and implementing objective decision making.
Articulate Claims Adjuster driven to succeed. Strategic planning and client relationship management expert hard-working customer service professional knowledgeable about insurance claims processes. Proven history of best-in-class service and understanding of claims protocols. Dedicated to integrity and accurate work.
Accomplished Loan Officer who consistently exceeds sales goals while offering the utmost care in client relations.
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Nationwide insurance claims catastrophe tour. Nationwide Mortgage Licensing System (NMLS), AL, GA, LA, TN, MA, TX, WV, PA, NC, Maine, and Michigan Mortgage Loan Originator License. Successfully passed the Uniform State Test (UST). Implemented several strategies that successfully increased sales and improved client retention rates.
Department policy processing and policy issuance in a high volume production environment. Conduct monthly underwriting quality assurance reports for the department manager. Participate in weekly technical meetings. Established a more streamlined process for records keeping. Contributed to the overall success and maintenance of the policy processing department.
Coursework in human resource management, Accounting, Finance and Business Administration
, Acquisition and Contract Management
Completed Mortgage Underwriter training
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