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Claims Specialist Resume Example

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CLAIMS SPECIALIST
Highlights

Microsoft Word, Excel, and PowerPoint.


*Gifted communicator and multitasker with proven ability to interact and form last relationships with, and gain trust of colleagues and clients at all levels.

Experience
05/2013 - Current
STATE FARM － CHARLOTTESVILLE, VAClaims Specialist
  • Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.
  • Facilitated additional training on processing medical bills.
  • Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.
  • Analyze information gathered by investigation, and report findings and recommendations.
06/2011 - 05/2013
BEST BUY － CHARLOTTESVILLE, VAMobile Sales Consultant
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
06/2008 - 12/2008
F.Y.E YOUR ENTERTAINMENT － CHARLOTTESVILLE, VASales Associate/Assistant Manager
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
06/2007 - 08/2007
CHARLOTTESVILLE CITY SCHOOLS BURNLEY MORAN ELEMENTARY － CHARLOTTESVILLE, VASummer Helper
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • File and retrieve corporate documents, records, and reports.
Education
May 2012
MARY BALDWIN COLLEGESTAUNTON, VABusiness for a Sustainable Future"The effect of sustainable actions on Coca-Cola's financial statements" April 2011.
Introduction to Business, Accounting Principles, Financial Decision Making, Project Management, and Organizational Behavior.
Skills
Accounting, credit, clients, customer service, database, Decision Making, Financial, financial statements, Inventory, Prepare invoices, letters, access, Excel, PowerPoint, Microsoft Word, communicator, organizing, Organizational, police, policies, problem solver, Project Management, selling, sales, spreadsheet, take messages, phone, troubleshoot, word processing
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Resume Overview

Companies Worked For:

  • STATE FARM
  • BEST BUY
  • F.Y.E YOUR ENTERTAINMENT
  • CHARLOTTESVILLE CITY SCHOOLS BURNLEY MORAN ELEMENTARY

School Attended

  • MARY BALDWIN COLLEGE

Job Titles Held:

  • Claims Specialist
  • Mobile Sales Consultant
  • Sales Associate/Assistant Manager
  • Summer Helper

Degrees

  • Business for a Sustainable Future
    Introduction to Business, Accounting Principles, Financial Decision Making, Project Management, and Organizational Behavior.

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