Motivated claims specialist with over 7 years of customer service experience in a fast-paced, team-based environment.
Claim Specialist excelling at customer satisfaction and retention. Flexible and hardworking in deadline-driven environments.
Driven to exceed agency goals, and deliver positive experiences through high-quality customer care.Qualified claims specialist with 7 years in fast-paced customer service and call center environments. Personable and professional under pressure.
Basic Knowledge of Java
Basic Knowledge of C#
Basic Knowledge of GitHub
Basic Knowledge of SourceTree
Basic Knowledge of Unity 3D
Work well with others
Ready to take on new challenges
Managed negotiations for overpayment recovery; negotiated with clients to establish a repayment plan for debts with Social Security.
Identified, suggested, and implemented creative solutions to workload management, and worked with management to determine if the solutions were practical and effective.
Managed high volume workloads in a deadline-driven environment.
Resolved customer inquiries and customer problems in a high demand environment.
Managed upset customers and resolved their business needs on a regular basis.
Delivered outstanding customer service to all clients, in a high pace/high demand environment.
Focused on software development and computer science degree.
Constant practice at home to improve knowledge of programming concepts, tools, and applications.
Making Video Games
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