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claims executive resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Highly organized, proactive, and punctual with team-oriented mentality. Organized and motivated employee eager to apply time management and organizational skills in various environments. I am committed to providing innovative solutions to clients and be a game changer through continuous learning and on the job experience.

Skills
  • Claims file management processes
  • Customer service and support
  • Friendly
  • Positive Attitude
  • Microsoft word and Excel
  • Negotiation
  • Multitasking
  • Well organized and ability to work independently with little supervision
  • Presentation skills
  • Team player
Experience
Claims Executive, 04/2023 to Current
Blueroof360Draper, , Ghana
  • Handling of Motor claims
  • Generating Claims History for various clients
  • Promptly responding to reported claims by communicating with insureds and reporting information to insurer's
  • Creating claim files, correspondence and claims notices.
  • Opening, sorting and monitoring claims.
  • Developing and updating spreadsheets in excel to track claims information.
  • Providing quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
  • Delivering quality customer service to assigned, insured and claimants throughout entire claims lifecycle to promote service times.
  • Reviewing documentation and accounts to gain full picture of claims
  • Negotiating settlements for complicated/uncomplicated claims in accordance with actual company liability.
  • Assisting claimants, insurers and clients with problems or questions regarding claims.
Junior Account Executive, 10/2022 to 03/2023
Fulton County GeorgiaJuvenile Court (Fulton County), , Ghana
  • Assisting Deputy Operations Manager with his day-to-day activities
  • Handling of motor claims and non-motor claims
  • Generating Claims History for various clients
  • Promptly responded to reported claims by communicating with customers and reporting information.
  • Created claim files, correspondence and claims notices.
  • Opened, sorted and monitored claims.
  • Developed and updated spreadsheets in excel to track claims information.
  • Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
  • Delivered quality customer service to assigned, insured and claimants throughout entire claims lifecycle to promote service times.
  • Reviewed documentation and accounts to gain full picture.
  • Negotiated settlements for uncomplicated claims in accordance with actual company liability.
  • Assisted claimants, insurers and clients with problems or questions regarding claims.
National Service Person, 11/2021 to 09/2022
Ascoma Ghana LimitedCity, , Ghana
  • Managing Individual client requests and policy renewals
  • Assisting Deputy Operations Manager with his day-to-day activities Handling of motor claims
  • Recording and reconciliation of individual client transactions and database
  • Maintained client engagements and negotiated pricing
  • Communicated with clients by phone and email to answer questions and offer services.
  • Presented customers with insurance quotes
  • Responded to customer inquiries and problems to promote great service.
Registration Officer, 07/2020 to 09/2020
Electoral Commission Of GhanaCity, , Ghana
  • Asked various questions from clients to obtain the information necessary for paperwork
  • Provided customer service support and advice on regulations and requirements regarding various registration programs
  • Explained forms and documents to patients, guardians, and family members, distributing copies and confirming comprehension
  • Kept processes moving along smoothly so that wait times were minimized to ten minutes.
Education and Training
Bachelor of Arts: Linguistics and Sociology, Expected in 08/2021 to University of Ghana - LEGON, ACCRA,
GPA:
West African Senior High School Certificate: General Arts, Expected in 05/2017 to Krobo Girls Senior High School - Odumase, Ghana,
GPA:
Basic Education Certificate Examination: General Studies, Expected in 06/2014 to Osu Presbyterian Preparatory School - Osu, Accra,
GPA:
Accomplishments
  • Service Positions
  • Assistant House Prefect, Krobo Girls, 2016
  • SRC Representative, University of Ghana, Legon, 2019
  • Course Representative, 2019 - 2021
  • Member of Yankah Foundation, 2019
  • Member of Asamoah Foundation, 2019
Interests
  • Customer Engagements
  • Team Bonding Activities
  • Music
  • Travelling

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Resume Overview

School Attended

  • University of Ghana
  • Krobo Girls Senior High School
  • Osu Presbyterian Preparatory School

Job Titles Held:

  • Claims Executive
  • Junior Account Executive
  • National Service Person
  • Registration Officer

Degrees

  • Bachelor of Arts
  • West African Senior High School Certificate
  • Basic Education Certificate Examination

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