Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Dedicated public services professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


Dedicated Public Services over 20yrs.

  • Researching skills
  • Records management
  • Creative problem solving
  • Legal terminology
  • Employee training
  • Application Review
  • Document preparation
  • Court processes
  • Activity coordination
  • Client applications proficiency
  • Criminal State laws expert
  • Database Management
  • Proficient in Microsoft Word and Excel
  • Computer skills
  • Participant screening
  • Client Engagement
  • Critical thinking
  • Supervision
  • Teamwork
  • Telephone etiquette
  • Inspiring talent
  • Organization and Time management
  • Multitasking abilities
Work History
06/2018 to Current Owner/Operations Manager CLC Logistics LLC | City, STATE,
  • Managed day-to-day business operations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Trained and motivated employees to perform daily business functions.
06/2007 to 05/2018 Civil Deputy-DARE Instructor DeSoto Parish Sheriff Department | City, STATE,
  • Prepared reports, forms and documents related to civil activities.
  • Conducted interviews of witnesses, victims, participants or suspects at scene of incidents or crimes.
  • Collected and preserved evidence and property at incident scenes.
  • Appeared in court as witness or complainant to provide testimony.
  • Offered assistance, direction and support to persons in need during non-law enforcement emergency and non-emergency situations.
  • Verified authenticity of documents such as foreign identification or immigration documents.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
  • Performed routine data entry or document management.
  • Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
  • Researched information in municipal archives upon request of public officials or private citizens.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
  • Prepared and issued court orders for probation orders, sentencing information and other actions.
  • Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
  • Updated operational records or licensing information using computer terminals.
  • Issued public notification of all official activities or meetings.
06/1998 to 01/2007 Assistant Chief of Police Logansport Police Department | City, STATE,
  • Enhanced emergency preparedness procedures, commanding oversight and maintenance of tactical plans, equipment and weapons.
  • Decreased criminal complaints, affidavits and search warrant errors by 25% by implemented streamlined tactics and programs.
  • Applied four tenets of procedural justice when interacting with subordinates.
  • Planned, scheduled and supervised work of 12 subordinates.
  • Verified and authenticated validity and admissibility of evidence and preserved its integrity for court hearings while testifying under oath in administrative hearings and criminal court cases.
  • Liaised with local, state and federal regulatory agencies to streamline investigation completion.
  • Effectively rolled out new systems for criminal prosecutorial case logs, crime reports, investigations, suspect records and operational agendas, resulting in strengthened traceability.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
01/1995 to 06/1998 Public Services Specialist-Dispatcher Supervisor Logansport Police Department | City, STATE,
  • Closely monitored front desk visitors to maintain secure and clean environment.
  • Received and processed stock into inventory management system.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Worked closely with dispatchers to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Supervised work of contracted employees to keep on task for timely completion.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Organized patrol panel incoming calls and communications between dispatcher and patrol officers.
01/1992 to 05/1995 Public Services Specialist-Dispatcher Logansport Police Department | City, STATE,
  • Identified issues, analyzed information and provided solutions to problems.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Received and processed stock into inventory management system.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Used coordination and planning skills to achieve results according to schedule.
  • Improved operations through consistent hard work and dedication.
Expected in 05/1998 High School Diploma | Mansfield High School, Mansfield, LA, GPA:
  • Member of FBLA-Business Leaders of America.
Expected in 05/1993 Associate Degree of Criminal Justice | Criminal Justice Bossier Parish Community College, Bossier City, LA GPA:
Expected in | DARE Online Certificate, Online, GPA:

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Resume Overview

School Attended

  • Mansfield High School
  • Bossier Parish Community College
  • DARE Online Certificate

Job Titles Held:

  • Owner/Operations Manager
  • Civil Deputy-DARE Instructor
  • Assistant Chief of Police
  • Public Services Specialist-Dispatcher Supervisor
  • Public Services Specialist-Dispatcher


  • High School Diploma
  • Associate Degree of Criminal Justice

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