city carrrier assitant resume example with 12+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Motivated and dependable employee eager to take on increasing responsibility to enhance any business operation. Offering 7 years of experience as a night supervisor in the competitive downtown Austin, Texas event parking industry as well as operating a successful online business including 11 years on eBay with 100% feedback. Committed to outstanding customer service, professionalism and teamwork while maintaining an energetic, positive attitude. Self-starter with a big smile and a willingness to be of service at all times.
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Jabil Inc. – Chaska, MN
Delivered and collected mail and packages on a prescribed route with great attention to detail and accuracy. Routed and cased all classes of mail in sequence of delivery along an established route. Provided excellent customer service to all residents and small businesses along a designated route and ensured each package was handled carefully and delivered safely.
- Engaged customers with a pleasant demeanor and offered to help with mail-related issues.
- Distributed mail on foot to residences and businesses, delivering to approximately 150 customers per shift.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Collected mail from letter boxes on specific routes both on foot and by vehicle.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Assisted customers by carrying oversized parcels inside residences.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
HBA Parking Inc. – City, STATE
Hired as a part time event parking attendant, quickly advanced to lead parking attendant full time. Promoted to assistant supervisor and held the position of night supervisor for 7 years. Strived for excellence while serving thousands of diverse customers over the phone and in person. In addition to the job duties highlighted below, detailed set-up and breakdown of equipment for large events such as The University of Texas Tailgating Program, SXSW Music Festival, Austin City Limits Music Festival, as well as all Frank Erwin Center Events, was my sole responsibility for HBA Parking.
- Trained new employees, monitored employee performance and developed improvement plans.
- Coordinated with day shift supervisor to balance staffing as workloads changed and worked in tandem on large events like University of Texas Longhorn Football Tailgating, South by Southwest (SXSW) or ACL Music Festivals.
- Improved customer satisfaction through application of conflict resolution and problem-solving skills.
- Logged daily sales reports, reconciled any differences and investigated variances to resolve discrepancies as well as depositing cash daily.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Recommended changes to policies and procedures to maximize team efficiency and productivity.
- Devoted special emphasis to punctuality and maintained outstanding attendance record. Only one sick day ever.
Self Employed – City, STATE
Provided high quality, rare and unique vintage collectibles, antique toys and odd gifts at competitive prices. Successfully operated this online eBay store for 11 years with the highest feedback rating of 100%.
- Provided outstanding customer service by resolving problems through communication and calmly responding to shifting priorities.
- Streamlined shipping operations and budgeted effectively to decrease unnecessary spending.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices within 12-24 hours using reclaimed boxes & packing to save on costs that pass on to the customer.
- Boosted average yearly customer counts through aggressive promotional cycles and sales incentives or shipping discounts.
- Received a Power Seller rating on eBay through dedication to customer satisfaction.
Vidor High School - Vidor, TX
Austin Community College - Austin, TX
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Resume Overview
School Attended
- Vidor High School
- Austin Community College
Job Titles Held:
- City Carrier Assistant/Assistant Rural Carrier
- Assistant Supervisor
- Small Business Owner - Ebay ATX Vintage Emporuim
Degrees
- GED
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