Efficient and reliable employee, excellent at juggling multiple tasks and working under pressure. Broad work experience includes management and customer service.
Skills
Excellent customer service skills
Detail-oriented
Superior verbal and written communication skills
Works well under pressure
Skilled multi-tasker
Well organized
Quick learner
Effective problem solver
Excellent time management skills
Efficient
Work History
Cinema Manager01/2009
to 06/2013 Midtown Cinema – 250 Reily Street Harrisburg,
Pa 17102
Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Instructed staff on appropriately handling difficult and complicated sales.
Promoted from Assistant Manager to Manager within six months.
tracked ticket sales and reported them daily
developed and implemented an inventory
created business promotions and events
Kitchen Expediter/ Barista01/2008
to 01/2009 Cafe Fresco – 215 North Second Street Harrisburg,
Pa 17101
handled communication between front of house and back of house in a busy restaurant atmosphere
responsible for keeping track of tickets and coordinating waitstaff to ensure promptness and accuracy of food delivery
answered phone, set reservations, handled take out orders
prepared all espresso drinks
Assistant Manager08/2007
to 01/2008 Java's Brewin' – 230 North Third Street Harrisburg,
PA 17101
responsible for opening cafe each morning alone until owner arrived
set up kitchen and coffee station
customer service and cash register
prepared food and espresso drinks
oversaw part time staff
Counted cash drawers and made bank deposits.
Assistant Manager09/2006
to 08/2007 Coyote Joe's Cafe – Hartzdale Plaza Camp Hill,
PA
managed cafe in manager's absence
opened cafe each morning and handled all prep work for the day
Assigned employees to specific duties to best meet the needs of the store.
Counted cash drawers and made bank deposits.
Reordered inventory when it dropped below predetermined levels.
Instructed staff on appropriately handling difficult and complicated sales.
Assistant Manager01/2004
to 09/2006 Sparky & Clark's Cafe – 103 North Third Street Harrisburg,
PA 17101
Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
Instructed staff on appropriately handling difficult and complicated sales.
opened cafe each morning and set up for the day
handled customers and prepared espresso drinks
developed employee schedule
Office Coordinator08/1999
to 07/2004 Tucker Arensberg and Swartz, LLC – 110 North Front Street Harrisburg,
PA 17101
Handled interoffice communication
provided backup support for secretaries and receptionist
opened and closed client files
ordered and organized supplies
responsible for court filings and other various errands for attorneys
handled HR and It communication between Harrisburg and Pittsburgh offices
Education
Associate of Arts: EnglishCurrentHarrisburg Area Community College-
Harrisburg,
PA
