Seasoned Manager with more than 10 years of experience in a fast-paced office
environment. Excellent creativity skills and ability to learn quickly as well as
excellent communication and time management skills. Handles all tasks with
accuracy and efficiency.
Chiropractic Assistant July 2012 to November 2013Bend Chiropractic － Port Huron, MI
Answer multi-line phone and managed multiple schedules Maintained a well organized office, waiting room, x-ray room as well as patient viewing rooms Greeted patients and assisted them accordingly Obtain information from patients regarding their medical history in order to complete health forms for Chiropractor Record patients vitals before seen by Chiropractor When necessary, performed x-rays on new patients and developed the x-rays for the Chiropractor Assisted the Chiropractor examine patients and provided them with the proper tools and/or materials needed for performing procedures Performed Medical Billing and worked with Insurance Companies to make sure proper Insurance was available for patients needs Collected and deposited money for clients who did not have Insurance to cover procedures.
Telemarketing/Marketing July 2008 to November 2011Wellington Financial － St Clair , Michigan
Telemarketer- Marketing, St. Clair, MI May 2008 - May 2012
Generate qualified leads and appointments for the business. Follow up marketing to identify new leads.Monitor and track leads sent to advisors. Monitor and report on telemarketing activity.Maintain relationships with prospects, gathering key information to assist in the sales process.Ensure all lead generation activities are tracked on the database.Follow up campaigns such as mailings and events in order to generate leads.Allocate leads to advisor in a timely manner and ensure follow up.Ensure ongoing maintenance of leads generated through daily/weekly contact with advisor.
Manager May 2001 to June 2008Tahiti Club Tanning － St. Clair, MI
Answered multi-line phone and managed appointments Maintained a well organized office as well as waiting room, tanning beds/booths and rooms and back room Greeted patients and assisted them accordingly Sold additional tanning products to customers Created multiple marketing strategies for sales on products, launching new products and tanning memberships Completed any and all upkeep on beds/booths i.e.
changing of bulbs, etc.
Reviewed time sheets and completed payroll for all employees and processed paperwork for all new employees and entered employee information into the payroll system Trained all new employees on computer software, cleaning procedures and sales of products Communicated with vendors for purchasing of any and all products necessary Attended seminars to further my knowledge of tanning as well as products sold at the salon.
Associate of Arts : Web Design, Mar 2012University of Phoenix － Southfield, MIWeb Design
High School Diploma : May 1982Richmond Community High School － Richmond, MI
Administration and Management Operation and Control Time Management Design C rit icalT hink i ng Sales and Marketing Customer and Personal Service Equipment Maintenance Education and Training
Equipment Maintenance, forms, Insurance, marketing strategies, Marketing, materials, Medical Billing, money, office, payroll, purchasing, Sales, seminars, phone, Time Management, well organized, x-rays, x-ray