High-energy health care executive with a solid work history creating, developing and renewing multiple hospital departments and programs. Successful track record of leading highly engaged managers to support and promote their teams, producing optimum results. Continue to cultivate strong professional relationships with service lines, physician groups, and finance department to optimize patient throughput. Deeply committed to patient and family satisfaction and loyalty.
Skill Highlights
Organizational leadership
Team building
Staff development/training
System development/training - AIDET Training
New business development
Department expansion/ Building development & expansion
Employee Engagement
Patient and family satisfaction
Core Measures
Recruitment/hiring
Leader development/staff retention
LEAN process integration
Change Management / TurnOver Time reduction
Aggressive Surgical Services Remediation
Education
Oakland UniversityRochester Hills, MichiganExpected in 1997 – –CRNA - Master of Science in Nursing: - GPA:
Oakland UniversityRochester Hills, MichiganExpected in 1994 – –Bachelor of Science in Nursing: - GPA:
Good Samaritan Hospital School of NursingCincinnati, OhioExpected in 1987 – –Diploma in Nursing: - GPA:
Core Accomplishments
Original member of West Bloomfield Hospital (WBH) leadership/design team
Developed Emergency Response System (Code Blue/Code White)
Developed the Emergency Response Difficult Airway (Condition I) initiative
Consolidated West Bloomfield Hospital Operating Rooms and West Bloomfield Ambulatory Surgery Center to 10 contiguous ORs in 2009; expanded to 14 ORs in 2013
Planned and opened West Bloomfield Pain Center in 2010
Achieved Malcolm Baldrige Award in 2011
Closed and moved System Endoscopy Unit and Pain Center to new location; reopened new combined Endoscopy/Pain Center
Consistent improvement in Employee engagement scores - roll-up score 4.1
2012 Surgical Services remediation plan exceeding $230K
Developed multi-disciplinary Surgical Services Service Excellence team
Lead successful EHR - EPIC Roll out West Bloomfield Hospital August 2013
Lead WBH Executive Leadership team during CEO search May-November 2103
Professional Experience
Yuvo - Chief Operating Officer (COO) New York, NY, 01/2013 -
Responsible for 9 direct reports; 1020 indirect reports
Responsible for $470M multi-department budget
Lead successful implementation of EPIC electronic health record
Hospital executive lead during 6 month CEO search
Henry Ford West Bloomfield Hospital - Administrator, Surgical, Anesthesia & Cardiac Services City, , 07/2012 - 2013
Responsible for 8 direct and 289 indirect reports
Responsible for $150M multi-department budget
Restructured cost centers in Radiology to match nursing skill with patient/physician need
Restructured cost centers and revenue path in Radiology to prove revenue production in 2 recovery areas
Remediation of nursing on-call to match physician needs ($10K savings for 2013)
Hospital lead for Surgical Services expansion project June 2013 - 3 additional state-of-the-art operating rooms
Champion for EPIC implementation for Surgical, Anesthesia, and PerioperativeServices, Cardiology, Interventional Radiology, Endoscopy and Pain Services
Member 2013 Advanced Leadership Academy
Henry Ford West Bloomfield Hospital - Director, Surgical & Anesthesia Services City, , 04/2010 - 07/2012
Responsible for 3 additional leadership direct reports and over 150 indirect reports
Responsible for $130M dollar multi-department budget
Restructured Nurse Anesthesia leadership structure to include new manager position
Extensive OR Employee engagement initiative
OR Expansion project from 10 to 12 operating rooms
Encouraged "facility code" boarding process
Developed and implemented extremely successful TurnOver Project reducing average operating room turnover from 26 to 19 min/case. Best in the HFH System; well below national standards
Henry Ford West Bloomfield - Director, Anesthesia & Perioperative Services , , 02/2008 - 04/2010
Original member West Bloomfield Hospital design team
Hired all service line managers and employees to open new facility
Equipment purchasing
Developed aggressive orientation program for regular and contingent staff
Developed standard protocols for all surgical services to aid in surgical boarding process and preoperative care
Developed policies and procedures for new facility
Successfully executed processes for initial CMS, DNV, and ISO certifications
Developed Anesthesia Department QA System
Developed Anesthesia billing and revenue process with professional vendor; continues to provide high quality service and superior collection rates
Affiliations
American College of Healthcare Executives
American Association of Nurse Anesthetists
American Society of PeriAnesthesia Nurses
Association of Operating Room Nurses
Community Service
Orphan and Foster Care Support Group Christ the Redeemer Catholic Church
No One Dies Alone St.Joseph Mercy Hospital Pontiac, MI
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
