|Team Building Effective Customer Service Efficient Quality initiatives Transparent Liaison Leadership/communication skills Visionary Strategic Planning CORE ACCOMPLISHMENTS Honored with Distinguished service award in 2012 from Michigan Primary Care Association. Directed physicians and staff to ensure optimal quality and clinical results to drive operational excellence. Achieved patient satisfaction scores at 99th percentile by implementing effective process improvements. Ten years of administrative experience in managing physicians, building teams and empowering teams to achieve clinical excellence. Directed clinical quality improvement programs resulting in increased incentive payments. Electronic Medical Record Super user for Next Gen, trained in EPIC. Surgical skills par excellence in the field of operative gynecology and obstetrics.|
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