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Chief Information Officer Resume Example

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CHIEF INFORMATION OFFICER
Professional Summary

Forward-thinking Chief Information Officer with proven history of accomplishments in domestic and international companies. Experienced in improving IT and business processes in Manufacturing, Airline, Print, and Packaging industries ranging from $100M to $4B in annual revenue during 20-year career. Driven and ambitious change manager dedicated to continuous business improvement, focused on enhancing revenue, and streamlining business operations. Diligent in driving profit maximization through multifaced business approaches. Skilled in managing IT portfolio and services within companies that grow organically or through acquisitions.

Skills
  • Data Analysis
  • Budgeting
  • Negotiation
  • IT Architecture
  • Business Planning
  • Financial Management
  • System Design
  • Business Administration
  • Continuous Improvement
  • Improve Business Processes
  • Application Development
  • Exceptional Interpersonal Skills
  • Customer Satisfaction
  • Strong Organizational Skills
  • Infrastructure Management
Work History
Chief Information OfficerSep 2019 - Current
Lummus CorporationSavannah, Atlanta, GA
  • Implemented ERP improvements to capture $1.4 MM per year on lost sales related to material and parts forecasting within Agriculture and Manufacturing division.
  • Implemented AP and AR automation processes enabling shift of 1.5 Full time Employees.
  • Digitized engineering workflow resulting in engineering error rates below 1%.
  • Automated Parts numbering process resulting in 20% productivity improvement per week.
  • Consolidation and right sizing of IT contracts saving in excess of $50,000 in first year within Agriculture division.
  • Implemented e-commerce solution and increased parts sales by 20% within first year.
  • Established standardized technology processes reducing support requests by 40% and decreasing issue resolution from 3 to 1.8 days
  • Developed technology guidelines, controls, processes, and standards to mitigate business risks.
  • Implemented over 40 business-wide changes to modernize procedures related to efficient ERP usage within operations, back-office and remote warehouses.
IT Director North AmericaNov 2011 - Sep 2019
ALPLA, IncMcDonough, GA
  • Built systems and processes that collected, consolidated, and reported over 100,000 data points in 17 US plants, reduced temporary shop floor staffing by 15% and decreased machine downtime by 10%.
  • Increased manufacturing visibility and efficiency by implementing and building custom developed machine-to-machine and IoT communication processes, dashboards and analytics.
  • Consolidated and negotiated cellular, telecom, various software contracts saving over $100.000 in first year.
  • Implement IT operational standards, policies and procedures related to backup, disaster recovery, hardware refresh cycles, application consolidation, systems availability.
  • Built and aligned IT team and IT processes to support aggressive growth and addition of 2 new plant startups each year.
  • Developed real time visual interfaces for various stakeholders ranging from Machine Operators to Senior Level Executives that enable immediate manufacturing decisions.
  • Implemented IT processes to reduce time-to-close issues from 8 days to 1.8 days.
IT Director Technical ServicesNov 2006 - Nov 2011
Air Wisconsin Airlines CorpAppleton, WI
  • Established, mentored, and led team of 12 individuals across mid-west and east coast providing Field Support, Helpdesk and IT Engineering services to over 2600 employees.
  • Proposed and implemented over 90 recommendations based on ROI, security and supportability in four-year period and reduced Company's expenses directly related to IT services by over $1MM over 4 year span.
  • Improved tools, services, staff engagement and mentorship that resulted in 20% headcount reduction while providing increased services and response times to all employees.
  • Rebuilt organization's datacenter, flight and passenger services while ensuring 0% impact on flight, passenger or baggage delays in 5 years.
  • Implemented IT best practices, Change Management and IT measurement framework in areas of IT Support and IT Technical Services decreasing deficiencies by more than 75%.
  • Continually managed and simplified annual Disaster Recovery exercises, increased recovery successes, reduced hot site agreement costs, and increased number of systems recovered.
  • Managed annual IT Financial and Federal Aviation Association (FA) audits and implemented process, procedures and policies that eliminated of all material or significant deficiencies.
Corporate IT Infrastructure ManagerJun 2004 - Nov 2006
WS Packaging GroupAlgoma, WI
  • Reduced annual telecommunication expenses by more than $90,000 through analysis of system usage.
  • Implemented centralized IT purchasing process and defined standardized service catalog resulting in increased supportability.
  • Eliminated temporary staffing costs and ensured company's growth goal could be supported.
  • Defined and implement corporate strategies and infrastructure standards throughout all existing North American locations and new acquisitions.
  • Implement departmental and individual roles, responsibilities, career re-alignment, career development and goal agreements.
  • Centralized and minimized computing footprint within all locations reducing overall maintenance and support contracts.
  • Created partnerships between internal business units and IT allowing better understanding of inter-related processes and procedures.
  • Managed implementation of new technological improvements resulting in increased efficiency.
Education
Bachelor of Science: Business And Information Technology ManagementApr 2018
Western Governors UniversitySalt Lake City, UT
Associate of Science: Mechanical EngineeringFachhochschule AalenAalen, Germany
Associate of Science: Mechanical EngineeringFachhochschule NurembergNuremberg, Germany
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Resume Overview

Companies Worked For:

  • Lummus Corporation
  • ALPLA, Inc
  • Air Wisconsin Airlines Corp
  • WS Packaging Group

School Attended

  • Western Governors University
  • Fachhochschule Aalen
  • Fachhochschule Nuremberg

Job Titles Held:

  • Chief Information Officer
  • IT Director North America
  • IT Director Technical Services
  • Corporate IT Infrastructure Manager

Degrees

  • Bachelor of Science : Business And Information Technology Management Apr 2018
    Associate of Science : Mechanical Engineering
    Associate of Science : Mechanical Engineering

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