Chief Global Content Officer resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Successful startup entrepreneur with a focus on emerging technologies and women's issues. High-energy leader with significant international experience and a good sense of humor.

Skills and Experience
  • Innovation
  • Entrepreneurship
  • Management
  • Events Organization
  • Women's Issues
  • Global Affairs
Work History
Chief Global Content Officer, 08/2015 - Current
Shoptalk City, STATE,

Shoptalk is a conference focused on business, technology and cultural transformation in retail with attendees from 50+ countries. Shoptalk was sold to Hyve Group for $145M in 2019.

  • Leadership. As one of four on the Shoptalk management team alongside the CEO, President and Chief Growth Officer, helped build Shoptalk from a four-person startup into the fastest-growing retail conference in history with an audience of 8,000+ attendees in just four years
  • International audience building. Launched Shoptalk Europe in 2017 with 2,000+ attendees from 25+ countries. Traveled to Europe, South America and Asia to build attendance for Shoptalk events
  • Industry insights. Lead a team that develops 100+ sessions addressing critical technologies and business models transforming retail. Topics cover a wide range of issues, including hiring and mentoring, sustainability, the role of purpose in business, AI and machine learning and robotics and automation
  • Women's initiatives. Following a five-year expansion of women leaders on the agenda, led the shift to a 100% female lineup of 300+ speakers for 2020, a first for any major industry event. Wrote a November 29, 2019 LinkedIn post announcing the initiative which garnered over 1,100 reactions and 140 comments, and became an Editor's Pick
  • Global innovation. As part of original content production, directed the filming of three separate 360° VR videos showcasing innovative global initiatives including 1) new robotics and automation technologies, 2) Alibaba's 11.11 event in China and 3) the startup landscape in Israel
  • Technology development. Work closely with our Pune, India-based technology team to build a sophisticated personalization platform to support Tabletalks, a new roundtable offering that groups conference attendees based on a series of attributes for in-depth conversations on industry challenges
Co-Founder & Chief Content Officer, 06/2017 - Current
Groceryshop City, STATE,

Groceryshop is a conference focused on innovative trends and technologies in food, beverage, personal care and beauty

  • Content development. In a role that directly parallels Shoptalk, oversee the development of all content for Groceryshop by understanding the trends and new technologies that are affecting what global consumers eat, drink and put on their bodies
Vice President & Research Director, 07/2008 - 08/2015
Forrester Research City, STATE,

Forrester Research is a global research and advisory firm dedicated to technology and business model transformation

  • Management. Managed team of seven analysts covering omnichannel commerce technology, digital store innovation, payments and globalization. Analyzed and advised both startups and established businesses
  • Innovation. Developed and launched new practice dedicated to global content and commerce operations
  • Globalization. Directed research, spoke at events and consulted on ecommerce growth opportunities and international expansion. Primary focus on emerging markets including China, Brazil, Argentina, Mexico and the Middle East
Analyst & Research Director, 03/1998 - 07/2008
Jupiter Research City, STATE,

Jupiter Research was a consumer market research firm acquired by Forrester Research

  • Analysis. Analyzed trends related to global Internet connectivity, including the growth of broadband around the world. Led a team of analysts that focused on mobile technology, high-speed Internet, website technologies and digital content
Master of Arts: , Expected in
Tufts University - Medford, MA

MALD in International Relations from The Fletcher School of Law and Diplomacy

Bachelor of Arts: , Expected in
Dartmouth College - Hanover, NH

BA in Geography and Environmental Studies

Additional Information
  • Lecturer, European Institute for Ecommerce Management (EICOM). EICOM is a digital transformation program for retail professionals from emerging markets held at Cambridge University, UK. Teach a full-day seminar 2x per year.
  • Keynote Speaker. Speak regularly at conferences around the globe including JP Morgan Summit, RILA Retail CEO Forum, Vtex Day Brazil, eCommerce Brazil, Forrester Summit for eBusiness and Channel Strategy Professionals (China), eCommerce Day (Argentina), RECon Latin America (Colombia).
  • Founder and Director, Founded a 12-week program linking young women from Muslim countries with their counterparts in the US. For 3 years, participants connected 1x per week via videoconference to discuss their academic, personal and professional challenges. Traveled to Tunisia each year to meet with program participants.
  • International Experience. Lived or worked in 10 different countries including Uzbekistan, Hungary, Japan, France, Sweden and Germany. Proficient in both French and German.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Tufts University
  • Dartmouth College

Job Titles Held:

  • Chief Global Content Officer
  • Co-Founder & Chief Content Officer
  • Vice President & Research Director
  • Analyst & Research Director


  • Master of Arts
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: