Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Over 20 years in CHHA and LHCSA experience. Utilize keen analysis, insights and team approach to drive  organizational improvements and implementation of best  practices. Superior interpersonal  skills, capable of  resolving multiple and complex (sales, human resources, financial, operational) issues and motivating staff to peak  performance

  • PPS, Medicaid EPS, Private/HMO 
  • QuickBooks Pro
  • McKesson: Horizons Home Care software
  • HCHB (Home Care Home Base)
  • MAS90,
  • Financial Reporting
  • Budget Development/Forecasting
  • Risk Management
  • GAAP Accounting
  • Financial analysis
Work History
05/2015 to Current Chief Financial Officer Bsd Business Consulting | Palo Alto, CA,
  • Recover HMO, Medicaid and Medicare receivables of $2Mil.
  • Implemented policy and procedures for Finance, Billing and clerical staff
  • Restructured IT department for optimal efficiency amongst all ownerhips' companies
  • Proposed and published metrics and KPIs to be incorporated into the monthly financials and scorecards.
  • Provided actuals, forecast and budget data for ownership and senior management team
  • Reviewed collection reports to determine the status of collections and the amounts of outstanding balances.
  • Worked with management at the project level to ensure expense plans are achieved.
  • Oversee Finance, Billing, Human Resources and IT departments

2014 to 03/2015 Director of Finance Ariens | Appleton, WI,
  • Properly setup and restructure Billing/Clinical Management software Home Care Home Base to better suit downstate CHHA's operations.
  • Immediately implemented collections process to recover Medicaid and HMO receivables.
  • Monthly/Quarterly budgeting and reporting Identified and eliminated wasteful spending Monthly cash flow projections Improved Accounting/Billing policies and procedures for stable controls.
  • Oversee Billing and Finance departments.
  • Supervised accounts receivables clerks, team of five.
07/2012 to 2014 Director of Finance Ariens | Green Bay, WI,
  • Handle and navigate transition of ownership from Harden Health Care to HCS Homecare of whom which assumed the Girling NY CHHA branch.
  • With direct report to COO and President, maintain and sustain advisement to finance and budget forecasting of the newly acquired agency.
  • Management of A/P, Billing and Payroll
  • Monthly billing and financial analysis.
  • Monthly reconciliations and closings.
  • Key leadership role in McKesson implementation and deployment.
  • Strategic planning, cost analysis and monthly cash flow projections Handle yearly financial audits in conjunction with Baker Tilly.
  • Cleaned up scheduling processes of skilled and HHA services Implemented accounting policies and procedures for stable controls.
2010 to 06/2012 Billing Manager Cargomatic | Bentonville/Fayetteville/Northwest, AR,
  • Over see all daily billing activities as it relates to accurate and timely submission of bills to Medicaid, Medicare and HMO/Private payers.
  • Provide monthly A/R reconciliation and analysis to CFO.
  • Manage and provide training and support to all billing, collections and insurance verification staff.
  • Implemented and stream lined proper policy and procedures for billing and collections.
  • Brought 210 days A/R to a minimum by collecting on 11 million in outstanding receivables Transitioned and assumed Insurance Verification staff under Billing Department to ensure accurate insurance and demographic information at intake level.
  • Monthly analysis of A/R, cash receipts and postings Manage a staff of 13 billing, collections, and insurance verification personnel.
  • Handle and maintain all OMIG, CMS and DOH billing compliance policies.
  • Internal Auditing.
05/2006 to 01/2008 Accounts Receivable Manager Cintas Corporation | Lithia Springs, GA,
  • Plan and direct the activities of the Patient Accounts Department.
  • Responsible of all aspects of accounts receivable management.
  • Provides support and interacts with COO/CFO on a regular basis pertaining to billing, receivables, training and education.
  • Monitor the performance of the Billing and Collections departments for CHHA and LHCSA.
  • Liaison to Finance, Clinical and I.S.
  • Departments Assure timeliness of all billing cycles Monitor all cash applications and adjustments.
  • Internal Auditing.
  • Re-educate staff as needed.
  • Meet and exceed agency's cash flow requirements.
08/2004 to 05/2006 Site Patient/Financial Accounts Manager Forward Air Solutions | Medley, FL,
  • Revival Home Health Care Implement and maintain processes for successful billing cycles.
  • Aide and assist in training and transition of software integrations.
  • Prepare weekly operations report for CEO.
  • Organize and conduct weekly operations meetings.
  • Provide executive management with helpful summary reporting to enable management decision-making.
  • Analysis of client's weakness and strengths 50% growth of client's claims getting to billed status Recognizing and collecting on client's troubled accounts Identifying technical, clinical, staffing and compliance issues and bringing forth resolutions.
2001 to 2004 Billing /Finance Manager Sheltering Arms | Richmond, VA,
  • Oversee general accounting functions, including AR/AP, account reconciliation, and cash management.
  • Administer all financial management systems, evaluating and integrating new applications.
  • Manage highly skilled accounting and financial management team to establish and achieve objectives.
  • Interact with the Board of Directors and President concerning financial forecasts and reports.
  • Suggested and implemented new billing software (FGA) which allowed company to bill Medicare and Medicaid and accurately track A/R.
  • Restructured chart of accounts in order for general ledger to properly post for cost report preparation.
  • Quarterly statistical and cost reporting.
  • Trained staff in all technical, billing and payroll aspects.
  • Brought 120 days and over A/R to a minimum.
  • Maintained company's billing, network and communication systems.
11/1996 to 2001 Assistant Billing Manager Americare Certified Special Services | City, ,
  • Managed all data entry clerks for Medicare/Medicaid billing process.
  • Fee For Service Payroll Weekly Billing reports for Billing Manager and C.F.O.
  • Headed all special billing projects such as Medicaid BID Adjustments Remittance Posting.
  • Medicaid/Medicare Billing
05/1993 to 11/1996 Assistant Bookkeeper MetroCare Home Care Services | City, STATE,
  • Liaison between company and all participating Financial Institutions
  • Handled all payroll issues and discrepancies A/R Medicaid Billing
  • Verified time sheets in scheduling module (SANDATA).

Expected in Associate of Science | Accounting New York City Technical College, Brooklyn , GPA:

Expected in Bachelor of Science | Accounting Brooklyn College, Brooklyn, NY GPA:
Cost Accounting and Finance

Expected in Master of Science | Accounting Brooklyn College, Brooklyn NY, GPA:
Emphasis in Business Analytics and Forensic Accounting

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School Attended

  • New York City Technical College
  • Brooklyn College
  • Brooklyn College

Job Titles Held:

  • Chief Financial Officer
  • Director of Finance
  • Director of Finance
  • Billing Manager
  • Accounts Receivable Manager
  • Site Patient/Financial Accounts Manager
  • Billing /Finance Manager
  • Assistant Billing Manager
  • Assistant Bookkeeper


  • Associate of Science
  • Bachelor of Science
  • Master of Science

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