High-achieving senior executive bringing expertise in business planning, revenue development and change management. Offering 6 years of leadership in Health industry along with entrepreneurial, forward-thinking mindset and demonstrated track record of accomplishment. Successful Call center Supervisor with 5 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability. Practiced Counseling with more than 5 years of experience contributing to client satisfaction, retention, and loyalty. Skilled in identifying and targeting individual needs, recommending products and services, and delivering customized solutions and hands-on support. Adept at working collaboratively to deliver timely and quality responses to service requests. Offering proven history of success within call center environments, continuously surpassing goals while complying with company standards and mission.
health & human Services
Medical Assistant, olympia career TRAINING INSTUITUE Associates, Kalamazoo
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