Chief Executive Officer/Founder Resume Example
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CHIEF EXECUTIVE OFFICER/FOUNDER
Summary
Service-focused Chief Officer devoted to effective issue resolution to foster positive morale. Collaborative, engaging coach and problem solver with a track record of building effective relationships , creating purpose-driven teams and diverse cultures to achieve a strategic vision .
Skills
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Experience
Littelfuse Inc.Mount Prospect , ILChief Executive Officer/Founder11/2019 to Current
- Established start-up human resources consultancy overseeing strategic planning, market analysis, business development , workflow planning, regulatory compliance and policy management; reduced compliance issues by 12%
- Develop and deliver Diversity and Inclusion presentation and group facilitation services including adaptation to various audiences such as first-line employees, management and customers
- Analyzes operations and evaluates research of organizational trends to provide reporting and metrics to improve company performance, program improvement, or policy change
- Implement employee engagement and development activities, presentations and training to maximize productivity and unify the workforce
- Cultivate and maintain strong industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- As an HR thought leader increased organization's exposure in the Human Resources industry to grow sales profitability
- Provide organizational leadership and collaborate with clients to establish long-term goals, strategies and company policies
American Residential ServicesWilmington , NCSr. Human Resources Director11/2012 to 01/2020
- Served as a liaison between management and employees by interpreting and administering policies and helping to resolve employee problems in 38 states including Fl, CA, NY, NJ, TX, WA
- Interfaced with 12 department heads to establish tracking processes that created clear and effective cross functional information flow
- Ensured 100% company and legal compliance with Federal and State regulatory and labor laws including compliance and policy development
- Collaborated with legal and compliance teams to quickly resolve sensitive risk management cases to mitigate audit risks
- Advised managers on organizational policy matters such as equal employment opportunity and sexual harassment; recommended changes that helped reduce high risk ER issues by 67%
- Administered and facilitated new hire onboarding sessions and on-the-job training, bolstering employee knowledge and competency
- Provided current and prospective employees with performance management information including job duties, working conditions, wages, opportunities for promotion
- Developed and implemented HR strategic plans at regional, market and functional level
- Analyzed and compiled statistical bench marking reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rate, turnover, retention, employee engagement, etc.,.
- Designed the company's leadership development program to equip managers with foundational management skills, significantly influenced in reducing team deficiencies
- Conducted stay and exit interviews to identify and help maintain employee retention- improved retention by 12%
- Developed special projects in areas such pay equity, flexible work programs, and internal coaching
- Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies
- Served as representative in various civic and community functions to further enhance company image and branding
Republic ServicesCity , STATEDivision HR Manager10/2011 to 12/2012
- Planned, developed, and provided training development programs, using various methodologies such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
- Conducted new hire orientation sessions and created onboarding development plans for new hires, reduced onboarding by 47%.
- Managed Human Resources projects: Individual Performance Coaching, Talent and Workforce/Succession Planning, Area President's Roundtable Sessions, Employee Engagement Survey, Diversity & Inclusion Workgroups: 17% improvement in employee engagement.
- Led organizational review of talent data and overall recruiting strategies while implementing process improvements to support market hiring needs: reduced time to fill by 34% and critical hiring placements by 8% to improve retention.
- Developed strong credibility by efficiently managing Title VII and employee relations and investigation cases by achieving a 62% reduction of complaints, investigations, and involuntary terminations.
- Identified talent management programs to cultivate new leaders including women and people of diverse backgrounds- underrepresented groups increased by 29 %.
- Succession planning and internal development/promotion strategies.
- Supported six market expansion initiatives while implementing process improvements to execute demand analysis and drive bottomline growth.
- Forged and cultivated productive relationships with community members and potential partner to build corporate sustainability.
NemoursCity , STATEOperations Manager, Human Resources01/2008 to 10/2011
- Managed organization's HR Shared Service Center providing HR support to 6,000 employees, 99% Customer satisfaction rate achieved for four years
- Dedicated compliance and employee relations investigations resource
- Partnered with Corporate Legal and Compliance Department to resolve critical cases with a reduction of 39% reported employee relations incidents
- Served as steward for HR leadership, overseeing Human Resources Scorecard / HR Strategy Map, Enterprise wide Employee Suggestion / Recognition program and Policy Management System; Created standardized metrics, benchmarks, and surveys to monitor overall human resource continuity and health
- Led agile change management initiatives with corporate project plan (H.A.R.T)- responsible for communications, development, and project delivery to employees
- Served as an Internal Standards of Behavior Coach for work groups and departments to improve conduct and work performance
- Promoted data governance and stewardship through collaboration with human resources subject matter experts
- Reduced operations contract expenses by 14% through aggressive negotiations with vendors
Education and Training
Senior Professional HR Certification Course2019Valdosta
State University, City, State
MBA:Business Administration2015Nova Southeastern
University, City, State
Bachelor of Arts:Business2002Jacksonville University, City
Activities and Honors
Society for Human Resources Management- Member/Advocate
Hacking HR- GROW Member (Cohort II)
Jacksonville Chamber of Commerce
Female Founder Collective- Member
DCPS School Advisory Council Member
- Woman Who Rock Award 2019
- Nonprofit Leader of the Year 2019
- Woman of Achievement 2018
Certifications
Gallup Strength finders Coaching Certification
Certified Life Coach
Non - Profit Management Certification /Northwestern University/Allstate
The Bank of America Institute for Women's Entrepreneurship at Cornell coursework
Mental Health First Aid
First Aid/Adult and Child CPR
Prior Professional Human Resources (PHR)- expired
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Resume Overview
School Attended
- Valdosta State University
- Nova Southeastern University
- Jacksonville University
Job Titles Held:
- Chief Executive Officer/Founder
- Sr. Human Resources Director
- Division HR Manager
- Operations Manager, Human Resources
Degrees
- Senior Professional HR Certification Course 2019
MBA : Business Administration 2015
Bachelor of Arts : Business 2002
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