chief executive assistant and it department acting director resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Positive aptitude professional with over 30 years of experience in the private and government sectors, committed to support and enhance operations with team play leadership and strategic approach to decision making and conflict resolution.

  • Strategic leadership
  • Database development
  • Schedule Coordination
  • Analytical skills
Work History
Chief Executive Assistant and IT Department Acting Director, 09/2019 - 01/2021
Automobiles Accidents Compensations Administration City, STATE,

· 38+ hours/week

· Aided the CEO in managing all aspects of operations.

· Meets with department managers and regional directors to exchange operations information, coordinate policies, services, initiatives, and to receive feedback and recommendations about services, and overall performance metrics.

· Monitors development projects status and adjusts work plans for projects accomplishment.

· Analyzed impact of regulatory changes on operations and developed mitigation plans.

· Meet with Board of Directors to gather support for main projects and proposals.

· Participated in policy meetings to boost operations and the company investment portfolio.

· Worked closely with team leaders to figure out and execute software and operations improvements.

· Liaised directly with staff and customers to understand needs, find problems, and craft solutions.

· Managed information technology department and coordinated resources across all other departments.

· Collaborated and contributed knowledge and experiences for the development of software, legacy-modern systems integration, and the acquisition of new technology.

Maintained communication and information exchange with regulatory government agency Puerto Rico Innovation and Technology Service (PRITS).

Director of Legislative Commissions, 01/2005 - 08/2019
Senate Of Puerto Rico City, STATE,

· 38+ hours/week

· Directed the following legislative committees of the Senate of Puerto Rico: Internal Affairs, Special on Government Reform, Municipal Affairs, others.

· Managed office with permanent staff, interns, and volunteers.

· Kept up with news on daily basis to stay informed about local, regional, national, and international events.

· Used critical thinking to break down problems, evaluate solutions and make decisions.

· Worked closely with peers to support good communication to effectively follow up development projects.

· Conducted research, gathered information from multiple sources, compiles it to produce summary reports that includes observations and legislative action recommendations.

· Developed strategic plans to deal with issues and constituents claims.

· Conducted head counts to predict outcome upcoming legislator’s votes (both Chambers, House and Senate).

· Presented speeches: legislative addresses, group talks and public events.

· Drafted legislation and law amendment projects.

Developed and strengthened partnerships to further agendas.

IT Consultant and Application Developer, 01/1992 - 12/2010
T/M Compu-Register City, STATE,

· 40 hours/week

· Resolved system problems to provide normal program functioning.

· Participated in design and planning exercises for future software rollouts.

· Wrote code for database-driven applications.

· Collaborated with multidisciplinary teams to layout, design, and unfold new technology features.

· Provided code maintenance and system upgrades to maximize performance.

· Developed and created software applications for Windows systems.

· Provided support and training for completed applications.

· Developed and implemented personalized client solutions using Alpha V and XBasic programming language expertise.

· Designed, developed, modified, and debugged programs.

· Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.

· Built relational databases and table structures.

· Maintained existing applications and designed and delivered new applications.

· Worked closely with clients to set up system forms and reports designs.

Developed data migration and/or conversion plans and scripts.

CAD/CNC Programmer (Machine Centers), 01/1990 - 12/1991
Rodenstock Corp City, STATE,

· 40 hours/week

· Translated work orders and blueprints into machining parameters and plans.

· Reviewed CNC designs for pre-production errors, cutting design flaws to reduce raw material waste.

· Designed projects with CNC drafting software.

· Created precision CNC projects for clients in industries such as eyeglass frames and fasteners latches.

· Analyzed job orders and performed necessary calculations while modifying existing programs for increased efficiency.

· Tailored CNC designs for use across different raw material types, including acetates and metals.

· Created instructions for machinists and reviewed CAD design blueprints.

· Inspected finished products to verify compliance with production tolerances.

· Checked completed programs by running simulations and tests.

· Developed streamlined tool paths and fabrication methods to reduce production times.

· Programmed work paths for both mills and lathes.

· Designed work paths for custom projects, selecting parameters for speed, feed rates and tool selection.

· Moved controls to properly position tools and workpieces, set specific feeds and determine cut depths for optimal operations.

· Identified required reference points, paths, and hole locations for pieces.

· Calculated dimensions, tool selection and machine speeds from new orders.

· Worked closely with highly skilled team of employees, encouraging development of top-notch collaboration and communication skills to promote achievement of group and business goals.

· Prepared documentation for machine controllers to guide setup and operation.

· Monitored machined during trial runs to verify program accuracy.

· Reviewed and modified existing programs to improve areas such as material waste or production time.

· Studied orders to determine required machine sequences and tools to achieve desired results.

Developed new programs to numeric controlled machines.

Certificate - 21 Contact Hours (face To Face): Web Development, Expected in 05/2019
University of Puerto Rico - San Juan, PR
Status -
  • Web Develpment - HTML5, CSS, Bootstrap, Javascript, PHP & MySQL2
Certificate - 21 Contact Hours (face To Face): Web Development, Expected in 02/2019
University of Puerto Rico - San Juan, PR
Status -
  • Web Develpment - HTML5, CSS, Bootstrap, Javascript, PHP & MySQL1
Bachelor of Science: Business Administration And Management, Expected in 06/1991
University of Puerto Rico - Mayaguez, Puerto Rico,
Status -

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Resume Overview

School Attended

  • University of Puerto Rico
  • University of Puerto Rico
  • University of Puerto Rico

Job Titles Held:

  • Chief Executive Assistant and IT Department Acting Director
  • Director of Legislative Commissions
  • IT Consultant and Application Developer
  • CAD/CNC Programmer (Machine Centers)


  • Certificate - 21 Contact Hours (face To Face)
  • Certificate - 21 Contact Hours (face To Face)
  • Bachelor of Science

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