Dedicated Customer Service Oriented Manager with over 15 years Combined experience in Hotel Resort, Hospitality, and Food Service settings. Consistently achieve record-high customer satisfaction. Respected Leader and Builder of Customer Focused Teams; instilled and shared an enthusiastic commitment to Customer Service as the key driver of company goal attainment. Possesses a high degree of integrity and an outstanding work ethic, as well as strong leadership qualities.
Customer Service, Guest Relations, Finance, Sales, Forecasting, Front Office Management, Operations Management, Scheduling, Loss Prevention,Training, Engineering, Team Building, and Food Handling.
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