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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Executive Profile

Innovative executive and business development professional with 10 years of health care experience in management, sales, marketing, and strategic planning. Offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with demonstrated success in increasing referrals and community engagement.

Skill Highlights
  • Leadership/communication skills
  • Business development management
  • Strategic planning
  • Self-motivated
  • Analytical skills
  • Budgeting
  • Market research and analysis
  • Interpersonal skills
Core Accomplishments

Management

  • Spearheaded the agency's business development department.
  • Developed highly effective sales training strategies as manager of 6 sales representatives.

Business Development

  • Exceeded sales management goals leading to 4 promotions over 6 years.
  • Developed marketing campaigns resulting in a 69% increase in admissions over 4 year period.

Strategic Planning

  • Conducted market research to expand agency's service area and establish branch offices.
  • Created strategies to develop and expand referral sources resulting in a 142% increase in new referral sources over 5 year period.
Professional Experience
Chief Business Development Officer, 05/2005 to 09/2015
National Multiple Sclerosis SocietyAtlanta, GA,
  • Align department goals and agency objective through strategic planning processes.
  • Facilitate relationships with over 250 medical, financial, business, legal and community leaders to increase referrals and awareness.
  • Independently manage sales, marketing, advertising, goal development, strategy, and commission.
  • Negotiate agreements to establish partnerships with other providers.
  • Conduct market assessments, due diligence, and capital allocation.
  • Coordinated agency events drawing 25-200 attendees.
Major Gifts Officer, 01/2012 to 04/2013
St. John's HospitalCity, STATE,
  • Developed and implemented the hospital's first major gift program.
  • Aligned hospital mission with the philanthropic needs of over 100 potential donors.
  • Organized events and presentations to connect hospital leadership with donors.
  • Created and managed a portfolio of nearly 200 prospects.
  • Introduced the hospital CEO to over 25 community and business leaders.
Urban Highway Program Specialist, 07/2003 to 05/2005
Illinois Department Of TransportationCity, STATE,
  • Responded to citizen requests regarding road construction.
  • Worked with a team to analyze and advised on the allocation of transportation funds for the Chicagoland area.
Assistant Legislative Analyst, 07/2002 to 07/2003
Illinois Department Of TransportationCity, STATE,
  • Met with constituents and legislators regarding transportation needs.
  • Wrote responses to legislators concerning updates or resolutions of pending transportation issues.
Public Administrative Intern, 07/2001 to 06/2002
State Of IllinoisCity, STATE,
  • Selected as one of 12 Dunn Fellows; served as a liaison between the State's elected officers and the governor's office to promote change in transportation legislation.
Education
Master of Science: Management & Organizational Behavior, Expected in 2007
Benedictine University - Lisle, Illinois
GPA:

Master of Arts: Political Science, Expected in 2005
University of Illinois - Springfield, Illinois
GPA:
Bachelor of Arts: History, Expected in 2001
University of Dayton - Dayton, Ohio
GPA:
Professional Affiliations
  • Alterna-Care Home Health System Board of Directors
  • St. Francis Hospital Foundation Board of Directors
  • National Association of Homecare and Hospice Financial Manager's Young Professional Committee
  • University of Illinois at Springfield Adjunct Professor ­
  • Friends of St. John's Hospital Board of Directors
  • Mercy Community (Provides Housing for Homeless Single Mothers) Member, Board of Directors
  • Senior Services of Central Illinois Business Development Consultant
Publications and Presentations
  • "Healthy Family Businesses" Presentation. Greater Springfield Chamber of Commerce. August 2014. Springfield, Illinois.
  • "Top 10 Lessons Learned Working in the Family Business". familyfounded.com. September, 2012.
  • "What the Hell Did I Just Do?". familyfounded.com. October, 2012.
  • "Internal and External Family Business Consultants: Working Together for the Family" Presentation. Family Firm Institute Annual Conference. 2010, Boston, MA.
  • "The Time for Organizational Development in Home Health Care is Now". Caring Magazine. May, 2009, Vol. XXVIII, No. 5.
Technical Skills and Training

Adobe InDesign; PlayMaker CRM; Razors Edge CRM; Microsoft Excel, Office, OneNote, Outlook, PowerPoint, Publisher, and Word; PeachTree Accounting Software


Sandler Sales Training

American Management Association Successfully Managing People

American Management Association DISC Personal Profile Courses

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School Attended

  • Benedictine University
  • University of Illinois
  • University of Dayton

Job Titles Held:

  • Chief Business Development Officer
  • Major Gifts Officer
  • Urban Highway Program Specialist
  • Assistant Legislative Analyst
  • Public Administrative Intern

Degrees

  • Master of Science
  • Master of Arts
  • Bachelor of Arts

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