Dedicated Manager demonstrating effective leadership in all aspects of the job. Dedicated to the company, willingness to learn, honest hardworking enthusiastic team player. I have been a technician, sales engineer and a manager. I believe there is always room for improvement in any job, to keep learning means we will always be improving.
Consistently meet goals
Efficient multi tasker
Loves dealing with people
loves to work
Good problem solver
Channel managerTDS Telecommunications - Eagan, Minnesota, United States07/2014 - 04/2017
Meet monthly sales quota expectations strictly through Agent relationships, conduct regular face to face meetings with agents to review current funnels, opportunity development, and conduct training. This requires time management and communication skills to ensure all agents are given equal opportunity\'s for new and existing customers.
Conduct/ attend Agent Partner sales calls to assist Agents in determining customer needs, gather information from the customer, determine what products and solutions would best fit for customers business solution.
Write and submit accurate and timely orders according to company process.
Identify, prospect and recruit new agent partners to build sales team within defined market.
Proactively lead joint partner planning process that develops mutual performance objectives,financial targets that arecritical to milestones associated with a productive partner relationship.
Proactively assess, clarify and validate partner needs on an ongoing basis.
Manage potential channel conflicts with other departments internally and externally through excellent communication while adhering to company rules.
coordinating all company resources needed to meet customer needs, including sales engineers, Agent channel consultants, project coordinators, field service techs and operations.
Onboarding of new agents to TDS channel.
Analyze monthly Agent activity reports.
Monitor agent book of revenue. Continually analyzing profitability of each Agent with in the channel.
Sales EngineerTDS Telecommunications - Eagan, Minnesota, United States01/2011 - 07/2014
Worked with inside and outside sales team to ensure customer needs are met.
Attend sales appointments for complex telecommunications needs for business solutions.
Product expert for inside and out side sales teams.
conduct site surveys for every new sale. Ensure customer location was ready for new business solution.
Work with IT company and vendors on new business solution purchased through TDS.
Coordinate with sales and customer with changes that needed to be made to adhere to TDS policy for installing the MIP hosted systems.
Test and develop new product for TDS.
Manage sales team, address problems when the sales manager was out.
Service TechnitianTDS Telecommunications - New Hope08/2005 - 07/2011
Upheld top-quality workmanship and excellent customer service.
Maintained vehicle records by recording and filing all service and repairs.
Install TDS service for customers
Trouble shoot problems for customers
High School Diploma: North Branch Senior High - North Branch, MN1989
Certifiyed : instalation and service Telrad PBX Phone Systems - 1999
Certified installer for Telrad PBX phone systems
Certified service tech for Telrad PBX phone systems
Upgrading and trouble shooting Phone systems
CSCO12348382: Design Cisco CCDA - New Horizion Eagan, MN2012
Certified through Cisco design center
Love spending time with family
Avid hunter and fisherman
Inspiring excellence award 2010 for dedication to customers