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Certified Trainer Resume Example

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CERTIFIED TRAINER
Summary
Director of Operations with more than four years of Chick-fil-A experience.
Skills
  • Store Operations
  • Recruiting and Interviewing
  • Creativity
  • Sales Analysis
  • Professional Development
  • Training Front of House and Back of House
Experience
June 2016
to
June 2017
Chick-fil-A Inc.Atlanta, GACertified Trainer
  • Served as a Lead Trainer assisting the Grand Opening Supervisor in creating training plans and running the shifts of other Certified Trainers.
  • Trained new team members on Front of House and Back of House operations
  • Consulted with Grand Opening operators on KPS Configuration and store setup.
August 2012
to
January 2014
Chick-fil-A James IslandCharleston, SCLead Trainer
  • Assisted Leaders in managing shifts and running team member breaks.
  • Trained and re-certified employees on current procedures.
  • Responsible for training team members on roll-outs.
Chick-fil-A Five Points FSUColumbia, SCDirector of Operations
  • Managed day to day Front of House operations, ensuring remarkable experiences for guest and team members alike.
  • Developed team members into leaders responsible for leading shifts.
  • Started Cookies for a Cause that increased the sales of Chocolate Chunk Cookies over ___% while also raising money for local charities.
Education and Training
2016
University of South CarolinaColumbia, SCBachelor of Arts: Economics
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Resume Overview

Companies Worked For:

  • Chick-fil-A Inc.
  • Chick-fil-A James Island
  • Chick-fil-A Five Points FSU

School Attended

  • University of South Carolina

Job Titles Held:

  • Certified Trainer
  • Lead Trainer
  • Director of Operations

Degrees

  • Bachelor of Arts : Economics

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