Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
to Certified Shift ManagerMcdonald's | Bangor, ME,
Managed inventory and ordered new products when inventory was running low.
Managed scheduling for [Number] employees.
Ran daily reports to assess performance and make proactive adjustments.
Directed employees through daily routines.
Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
Handled any customer complaints, questions, and inquiries.
Counted out cash drawers at end of each shift and logged profits into computer system.
Cross-trained in every store role to maximize operational knowledge.
Increased overall team efficiency and productivity.
Executed [Type] strategies to foster better customer service and promote positive and engaging environment for all.
Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
Collaborated cross-functionally on [Action] which led to [Result].
Established ambitious goals for employees to promote achievement and surpass business targets.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Studied existing procedures and policies to offer optimal leadership to employees and [Type] operations when standing in for absent managers.
Assessed, optimized and elevated operations to target current and expected demands.
to Certified Shift ManagerMcdonald's | Brewer, ME,
Managed inventory and ordered new products when inventory was running low.
Managed scheduling for [Number] employees.
Ran daily reports to assess performance and make proactive adjustments.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Assessed, optimized and elevated operations to target current and expected demands.
Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Collaborated with [Job titles] to present insurance alternatives as part of comprehensive financial plans.
Spearheaded training initiatives to improve employee performance and bottom-line business results.
Established ambitious goals for employees to promote achievement and surpass business targets.
Cross-trained in every store role to maximize operational knowledge.
Counted out cash drawers at end of each shift and logged profits into computer system.
Handled any customer complaints, questions, and inquiries.
Directed employees through daily routines.
to Certified Shift ManagerMcdonald's | Bristol, TN,
Managed inventory and ordered new products when inventory was running low.
Ran daily reports to assess performance and make proactive adjustments.
Directed employees through daily routines.
Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
Handled any customer complaints, questions, and inquiries.
Counted out cash drawers at end of each shift and logged profits into computer system.
Cross-trained in every store role to maximize operational knowledge.
Increased overall team efficiency and productivity.
Executed [Type] strategies to foster better customer service and promote positive and engaging environment for all.
Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
Oversaw personnel recruitment, performance and scheduling.
Communicated store policy violations to upper management to prevent shrinkage and misconduct.
Drove profit increases by leveraging market knowledge and natural leadership talents.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Automated office operations, managed client correspondence and tracked records.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education and Training
Expected in GED | Palo Duro High School , Amarillo, TXGPA:
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