Certified Optician resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Proficient eye care professional experienced in taking facial measurements, discussing lenses and submitting accurate work orders. Multitasks effectively to handle different needs of multiple clients with speed and accuracy. Excellent communication and conflict resolution skills. Experienced administrative professional with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.

  • Optical orders
  • Children's eyewear
  • Insurance Verification
  • Eyewear brands
  • Progressive lens types
  • Insurance approvals
  • Verifying prescriptions
  • Selecting frames
  • Appointment Scheduling
  • Conducting fittings
  • Managing repairs
  • Customer service
  • Revolution software proficiency
  • Interpersonal Communication
  • Computer proficiency
  • Computer skills
  • Self-motivated professional
  • MS Office
  • Compassion
  • Teamwork
  • Microsoft Office
  • Critical thinking
  • Teambuilding
  • Responsible
  • Organization and Time management
  • Flexible & Adaptable
  • Conflict resolution
  • Multitasking abilities
  • Materials Organization
  • Prioritization and Time Management
  • Verbal and Written Communication
  • Data Gathering
  • Outgoing Mail Preparation
  • Problem Solving
  • Service-Oriented
  • Switchboard Operation
  • Office Supply Management
  • Records Management Software
  • Mail Sorting and Routing
  • Calendar Management
  • Creative Thinking
  • Record Sorting and Filing
  • Data Entry
  • Data Entry and 10-Key
  • Reliable and Punctual
  • Attention to Detail
  • Google Drive
  • Office Machine Operation
  • Equipment Troubleshooting
  • Document Typing and Formatting
  • Inventory Assessment
  • Basic Bookkeeping
  • Event and Activity Planning
Work History
Certified Optician, 02/2020 to 10/2021
County Of Racine, WisconsinRacine, WI,
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
  • Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
  • Operated lensometers to orient and mark uncut lenses for eyeglasses.
  • Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Recorded PD and Seg. Ht. measures accurately and placed orders with eyeglass manufacturers.
  • Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Clerk III, 03/2019 to 02/2020
Memorial Healthcare SystemWellington, FL,
  • Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Interacted with customers by phone, email or in-person to provide information.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Created reports and developed improvements and enhancements to automate records and file systems.
  • Received and routed business correspondence to correct departments and staff members.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Edited documents to keep all company materials free of grammar errors.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Informed and supported business leaders through consistent communication and administrative support duties.
Patient Registration Specialist, 07/2004 to 03/2019
Cherokee Nation HealthCity, STATE,

  • Distributed informational materials, necessary forms and hospital procedures to patients.
  • Scheduled appointments using computerized Cerner and calendars.
  • Assembled and disassembled patient charts based on specific departmental policies.
  • Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
  • Accurately inputted patient and insurance information into company's computer system using RPMS & Cerner.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Interpreted physician's orders accurately to input correct testing information and verify admissions criteria.
  • Secured confidential patient information from unauthorized access.
  • Retrieved medical data for physicians and patients.
  • Collected, organized and entered patient data into medical systems.
  • Conducted quality improvement and customer satisfaction surveys to evaluate patient care.
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Performed software updates, upgrades and data backups.
High School Diploma: , Expected in 05/1990
Vinita High School - Vinita, OK

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Resume Overview

School Attended

  • Vinita High School

Job Titles Held:

  • Certified Optician
  • Clerk III
  • Patient Registration Specialist


  • High School Diploma

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