Certified Medication Assistant/Health Services Assistant Resume Example Company Name

Caroline

Wishon

Professional Summary

Influential cross-functional leader with exemplary track record of cultivating talent and directing cohesive and focused teams. Skilled at establishing and maintaining strategic business relationships and interfacing with the community. Adept in building well trained staff, demonstrating exceptional communication skills and making critical decisions during challenges.

Skills

Process Implantation and Management
Recruitment and hiring
Staff Management
Regulatory requirements
Interdepartmental team collaboration
Performance reviews
Accounts Reconciliation

Scheduling and calendar management
Medication Stock Maintenance
Data validation
Electronic health records
Medication Administration
Classroom and online training expertise
Training And Development

Education

Western Iowa Tech Community CollegeCity, StateAssociate of Arts: Human Resources Development

Phi Theta Kappa Participant
Maintained 3.7 GPA
Coursework in Human Relations, Business and Health

Iowa Central Community CollegeCity, State2018Certification: Medication Aide

Denison Community High SchoolCity08/2011High School Diploma

Work History

Company Name- Certified Medication Assistant/Health Services Assistant
City, State02/2019 - 08/2020

Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Maintained best-in-class standards for individualized care in 60 bed unit by continuously checking in with patients and families and quickly providing care.
Obtained patient releases for dissemination of information.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Interacted and communicated easily with department personnel and public.
Input data into computer programs and filing systems.
Evaluated department procedures and recommended improvements to maximize efficiency.

Company Name- Representative Payee Coordinator
City, State07/2017 - 02/2019

Liaised between parties to coordinate schedules, payments and allocations while managing client accounts.
Verified staff and company compliance of financial policies and accounting procedures against federal regulations.
Created and executed reorganization plans, training and development programs, implemented process improvements.
Identified client needs, built relationships and overcame objections in clients interest.
Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
Collaborated with team leaders to define standards, policies and procedures to meet client financial goals.
Enhanced accountability and responsibility for compliance by efficiently allocating tasks such as assessments, mitigation, monitoring and auditing.
Established internal control systems by updating audit programs.
Complied with established internal procedures by examining reports, processes, and documentation.

Company Name- Residential Supervisor
City, State02/2015 - 07/2017

Mediated conflict to provide safe and secure environment through policy enforcement.
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Mentored new hires, resulting in stronger staff development and increased productivity.
Identified and proactively solved internal problems related to employee turnover by revamping training approaches.
Scheduled and taught in class courses to increase learning opportunities.
Completed human resource operational requirements by scheduling and assigning employees.
Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.

Company Name- Assistant Residential Supervisor
City, State10/2014 - 02/2015

Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
Conducted daily welfare checks and coordinated with facility staff to meet all resident needs.
Promoted positive relations between residents and staff.
Handled day-to-day running of intermediate care plan compliance, ensuring high levels of productivity and progression.
Maintained excellent attendance record, consistently arriving to work on time.
Submitted documentation and reports to upper management.
Recommended changes to policies and procedures to maximize team efficiency and productivity.
Supported Supervisor by preparing production reports and collating quality documentation.

Resume Overview

School Attended

Western Iowa Tech Community College
Iowa Central Community College
Denison Community High School

Job Titles Held:

Certified Medication Assistant/Health Services Assistant
Representative Payee Coordinator
Residential Supervisor
Assistant Residential Supervisor

Degrees

Associate of Arts : Human Resources Development
Certification : Medication Aide
High School Diploma

Certified Medication Assistant/Health Services Assistant Resume Example

Resume Score: 80%

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