Certified Medication Assistant/Health Services Assistant Resume Example
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CERTIFIED MEDICATION ASSISTANT/HEALTH SERVICES ASSISTANT
Professional Summary
Influential cross-functional leader with exemplary track record of cultivating talent and directing cohesive and focused teams. Skilled at establishing and maintaining strategic business relationships and interfacing with the community. Adept in building well trained staff, demonstrating exceptional communication skills and making critical decisions during challenges.
Skills
- Process Implantation and Management
- Recruitment and hiring
- Staff Management
- Regulatory requirements
- Interdepartmental team collaboration
- Performance reviews
- Accounts Reconciliation
- Scheduling and calendar management
- Medication Stock Maintenance
- Data validation
- Electronic health records
- Medication Administration
- Classroom and online training expertise
- Training And Development
Education
Western Iowa Tech Community CollegeCity, StateAssociate of Arts: Human Resources Development
- Phi Theta Kappa Participant
- Maintained 3.7 GPA
- Coursework in Human Relations, Business and Health
Iowa Central Community CollegeCity, State2018Certification: Medication Aide
Denison Community High SchoolCity08/2011High School Diploma
Work History
The Home For Little Wanderers- Certified Medication Assistant/Health Services Assistant
Walpole , MA02/2019 - 08/2020
Walpole , MA02/2019 - 08/2020
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
- Maintained best-in-class standards for individualized care in 60 bed unit by continuously checking in with patients and families and quickly providing care.
- Obtained patient releases for dissemination of information.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Interacted and communicated easily with department personnel and public.
- Input data into computer programs and filing systems.
- Evaluated department procedures and recommended improvements to maximize efficiency.
Hart United- Representative Payee Coordinator
North Haven , CT07/2017 - 02/2019
North Haven , CT07/2017 - 02/2019
- Liaised between parties to coordinate schedules, payments and allocations while managing client accounts.
- Verified staff and company compliance of financial policies and accounting procedures against federal regulations.
- Created and executed reorganization plans, training and development programs, implemented process improvements.
- Identified client needs, built relationships and overcame objections in clients interest.
- Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
- Collaborated with team leaders to define standards, policies and procedures to meet client financial goals.
- Enhanced accountability and responsibility for compliance by efficiently allocating tasks such as assessments, mitigation, monitoring and auditing.
- Established internal control systems by updating audit programs.
- Complied with established internal procedures by examining reports, processes, and documentation.
New Hope Village- Residential Supervisor
City , STATE02/2015 - 07/2017
City , STATE02/2015 - 07/2017
- Mediated conflict to provide safe and secure environment through policy enforcement.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Identified and proactively solved internal problems related to employee turnover by revamping training approaches.
- Scheduled and taught in class courses to increase learning opportunities.
- Completed human resource operational requirements by scheduling and assigning employees.
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
New Hope Village- Assistant Residential Supervisor
City , STATE10/2014 - 02/2015
City , STATE10/2014 - 02/2015
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
- Conducted daily welfare checks and coordinated with facility staff to meet all resident needs.
- Promoted positive relations between residents and staff.
- Handled day-to-day running of intermediate care plan compliance, ensuring high levels of productivity and progression.
- Maintained excellent attendance record, consistently arriving to work on time.
- Submitted documentation and reports to upper management.
- Recommended changes to policies and procedures to maximize team efficiency and productivity.
- Supported Supervisor by preparing production reports and collating quality documentation.
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Resume Strength
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- Measurable results
Resume Overview
School Attended
- Western Iowa Tech Community College
- Iowa Central Community College
- Denison Community High School
Job Titles Held:
- Certified Medication Assistant/Health Services Assistant
- Representative Payee Coordinator
- Residential Supervisor
- Assistant Residential Supervisor
Degrees
- Associate of Arts : Human Resources Development
Certification : Medication Aide
High School Diploma
