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Certification & Assessment Program Manager Resume Example

Resume Score: 90%

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CERTIFICATION & ASSESSMENT PROGRAM MANAGER
Summary

To continue my career with an organization that will utilize my management and administrative skills to benefit mutual growth and success. Dedicated, goal-oriented professional with 10 years project management experience in a high-volume environment




Pro-active manager with strong team building and leadership skills committed to high quality results. Excellent communication and inter-personal skills, comfortable interacting with all levels of management and customers. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.

Highlights
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Strong problem solver
  • Strong interpersonal skills
Accomplishments

Coordinated all department functions for team of [Number]+ employees.Increased office organization by developing more efficient filing system and customer database protocols.

Experience
06/2009 - Current
Texas A&M Engineering Extension Service - College Station, TXCertification & Assessment Program Manager
  • Oversee the planning, coordination, and execution of projects to ensure project goals are met Define projects by establishing project scope, stakeholder expectations, project priorities, and work breakdown structure for test development process Initiate projects by prioritizing and assigning approved projects to personnel Manage project processes to ensure efficiency and effectiveness of the projects/outcomes and ensure compliance with accreditation policies and procedures Maintain project status summary reports and provide weekly updates Develop and maintain processes and workflows to ensure successful completion of the variety of projects assigned to staff Maintain standard operating procedures for program Track costs for development and maintenance of course testing documents Generate, review and analyze revenue and expense reports for the program on quarterly basis Supervise testing administration process to ensure tests are administered and processed in an accurate and timely manner Ensure all testing documents are maintained in accordance with the Pro Board accreditation requirements and the policies and procedures of TEEX-ESTI Develop nurture.

Served as mentor to junior team members.Defined strategy and business plan for [business area].Defined project deliverables and monitored status of tasks.Drafted action plans and led meetings with department executives to review project status and proposed changes.Delivered status reports to stakeholders for budgeting and planning purposes.Collaborated with cross-functional teams to draft project schedules and plans.Monitored team progress and enforced deadlines.

09/2008 - 06/2009
Texas A&M University System - College Station, TXAssistant to the Associate Vice Chancellor
  • Coordinated calendar for Associate Vice Chancellor Prepared confidential correspondences, reports, agendas and data for meetings Supervised work and duties of Senior Secretary and Student Worker Developed, nurtured and mentored employees by leading meetings with administrative support staff to ensure consistency in paperwork and procedures Managed the Human Resource duties to include: overseeing the performance evaluation process of employees, managing the out-processing/in-processing paperwork, requests for personnel action, position description review, and applicant tracking for the hiring process.
06/2005 - 09/2008
Texas A&M Engineering Extension Service - College Station, TXRecruiting Assistant
  • Achieved staffing objectives by working closely with program managers and supervisors to assess recruiting needs and evaluate all potential job candidates Determined candidate qualifications by reviewing resumes, conducting telephone interviews and comparing qualifications to job requirements Administered pre-employment testing, scored and analyzed test results Coordinated interview schedules for supervisors, managers and vice presidents Processed all pre-employment paperwork to include applications, pre-employment test results, motor vehicle reports, credit checks, drug screening results and background investigations Updated candidate information in recruiting database.
06/2005 - 09/2008
Texas Engineering Extension Service - College Station, TXProject Coordinator
  • Served as main point of contact for the department when program coordinator was out of office or unavailable Supervised day-to-day operation of the office by ensuring test calendar was kept up to date with accurate testing information, Pro Board exams were posted to the secure website and all incoming exams processed in a timely manner Coordinated the validation of certification and non-certification exams; this included coordination with Subject Matter Experts to review and update existing tests and generate new questions to build test banks and develop skills sheets Coordinated Pro Board testing logistics for Annual Fire traing Supervised the schedules and work assignments of student workers Proctored, scored, and processed statistics for Pro Board certification exams; updated test files, class folders and the certification database with exam results Audited course folders for accuracy prior to awarding Pro Board certificates for national certification.
Education
2005
Texas A&M UniversityCollege Station, TXBachelor of Arts: PsychologyPsychology
Skills
administrative support, credit, database, hiring, Human Resource, logistics, managing, meetings, office, personnel, policies, processes, recruiting, staffing, statistics, telephone, validation, website
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Texas A&M Engineering Extension Service
  • Texas A&M University System
  • Texas Engineering Extension Service

School Attended

  • Texas A&M University

Job Titles Held:

  • Certification & Assessment Program Manager
  • Assistant to the Associate Vice Chancellor
  • Recruiting Assistant
  • Project Coordinator

Degrees

  • Bachelor of Arts : Psychology

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