Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Experienced EMR consultant with detailed knowledge and expertise in consulting with medical professionals in an EMR/EHR environment. Experienced Cerner Informatics Specialist and Epic Go-Live implementation, specializing in Inpatient, Ambulatory, PowerChart, ClinDoc, Orders, and Cadence support and more. Proficient in Cerner and Epic 2014, 2015, 2017.  Strong understanding of hospital environment and workflows and great written &verbal communication teaching skills with unwavering integrity and work ethic. Qualifications includeGo-Live Support, Physician Support, Activation Consulting, At-the Elbow and End User Support and Training.
Skills
  • ClinDoc
  • Epic Inpatient
  • Epic Cadence
  • Ambulatory
  • CPOE  
  • Medical terminology
  • PowerChart 
  • Physician Support
  • Nurse Support
  • Clinical Support
Experience
Cerner Adoption Coach, 09/2017 -
DHMHS Cerner Certification DoD City, STATE,
  • Completed Cerner Certification Program in Kansas City, MO
  • Completed Ambulatory Physician, Acute Provider, PathNet
  • Training also included CPM/ Registration Scheduling, Referral Management
  • Also trained in Nurse Ambulatory workflow and Ambulatory FOS 
Epic Activation Consultant, 06/2017 -
Mayo Clinic City, STATE,
  • Assisted physicians and NP's on navigating dictation, macros and abstraction in the Internal Medicine Dept. 
  • Instructed nurses on how to reconcile medications orders
  • Provided assistance with creating charting tools i.e. SmartLists, SmartPhrases, and SmartLinks
  • Navigated educational training content for knowledge in non-clinical and clinical workflows and terminology
  • Provided elbow support to clinicians and nursing staff Assisted physicians and nurse with CPOE
  • Navigated educational training content for knowledge in non-clinical and clinical workflows and terminology
  • Assisted nurses and physicians with building preference lists Provided support in troubleshooting technical issues
Epic 2017 Impelmentation Specialist, 05/2017 -
BJC HealthCare City, STATE,
  • Provided assistance to physicians, nurses and clinical staff utilizing the Epic Ambulatory module at the Pain Management Center/Clinic
  • Provided clarity and understanding in nonclinical and clinical workflows and translated terminology information into educationally sound training content
  • Proficient in the use of PLY environments to train end and super users
  • Taught clinical end users about scheduling, canceling and rescheduling patient appointments
  • Provided elbow support to M.As and physicians to understand their workflow
  • Provided support to clinicians with managing their various In-Baskets
  • Assisted physicians with building their preference list, documenting encounters, andmanaging in-basket, and meds orders
  • Instructed physicians with notewriter tools, documentation, SmartTools, and care plan
Cerner Clinical Physician Trainer, 2017 - 02/2017
Dignity Health & Sister Mary Philippa Clinic City, STATE,
  • Supported Cerner Ambulatory in multiple clinic with complex clinic environments.
  • Assisted in customization and clinical process.
  • Provided advanced workflow knowledge for the providers, nurses, Ancillary and front desk staff.
  • Supported successful adoption of workflow readiness that would lead to added value performance.
  • Instituted a complete understanding of system design and customization
  • Escalated technical issues to the command center and followed up to complete resolution
  • Supported technicians on how to record past exams procedure and how to verify orders advised nurses in Documentation use, and MAR documentation
Ambulatory and Cadence Consultant, 10/2016 - 11/2016
NYU Medical Center City, STATE,
  • Served as a liaison between the technical department and end users
  • Escalated technical issues to the command center and followed up to complete resolution
  • Assisted staff less with Epic software application. 
  • Provided ATE support during appointment conversion
  • Assisted physicians and nurse on patient abstraction and medication reconciliation
  • Helped clinical staff navigate through progress note ROS and HPI
  • Assisted with patient scheduling in Epic during conversion
  • Assisted with linking orders placed in former EMR systems with appointment locations in Epic
Clindoc and CPOE Support Specialist, 09/2016 - 10/2016
Lake Huron Medical Center City, STATE,
  • Provided documentation and charting medication with nurses and clinicians
  • Provided elbow support for ED modules for physicians, MA's, and ASAP
  • Helped to create preference list to help end users document particular activities during go live implementation
  • Assisted physicians with patient look up and future lab orders
  • Helped physicians and clinicians create preference lists
  • Supported nursing staffs and physicians on navigating charting tool
  • Assisted nurses and physicians with building preference lists.
EMR Implementation, Clindoc, CPOE Consultant, 04/2016 - 05/2016
NYC Health Hospital City, STATE,
  • Provided elbow support to physicians on how to navigate Order sets and CPOE
  • Provided surgery and ICU floors assistance and support for nurses and physicians, nurses, and technicians
  • Assisted pre-op nurses on how to understand workflow, documenting procedure time, and administering medications
  • Supported technicians on how to record past exams procedure and how to verify orders
  • Advised nurses in Doc flowsheet use, and MAR documentation
  • Provided support to clinicians on adding device equipment, document place post-op discharge and place post-op discharge.
Epic Ambulatory Support Specialist, 03/2016 - 04/2016
Wellstar Health System City, STATE,
  • Provided elbow support to physicians on how to navigate Order sets and CPOE
  • Provided surgery and ICU floors assistance and support for nurses and physicians, nurses, and technicians
  • Assisted pre-op nurses on how to understand workflow, documenting procedure time, and administering medications
  • Supported technicians on how to record past exams procedure and how to verify orders
  • Advised nurses in Doc flowsheet use, and MAR documentation
  • Provided support to clinicians on adding device equipment, document place post-op discharge and place post-op discharge
Meditech Activation Consultant, 02/2016 - 03/2016
Good Samaritan Hospital City, STATE,
  • Provided elbow support to physicians on how to navigate Order sets and CPOE
  • Provided surgery and ICU floors assistance and support for nurses and physicians, nurses, and technicians
  • Assisted pre-op nurses on how to understand workflow, documenting procedure time, and administering medications
  • Supported technicians on how to record past exams procedure and how to verify orders
  • Advised nurses in Doc flowsheet use, and MAR documentation
  • Provided support to clinicians on adding device equipment, document place post-op discharge and place post-op discharge.
Epic 2015 Elbow Support Specialist, 01/2016 - 02/2016
University Of Texas MD Anderson Cancer Center City, STATE,
  • Assisted providers in building and using macros
  • Helped nurses and physicians navigated there smart phrases to enhanced their efficiency tasks
  • Provided support to physicians in order entry and clinical documentation
  • Helped nurses navigate their tip sheets to help end users document specific activities during go live
  • Instructed physicians on how to do medication reconciliation during admission and discharge
  • Assisted physicians on how to look up reports and X-ray results
  • Provided elbow support for various physicians and nurses on building their personal preference list
  • Supported nursing staffs and physicians on how to use charting tool
2015Epic 2014 Ambulatory Trainer and Support Specialist, 09/2015 - 10/2015
Montefiore Health System Psychiatry 3rd Wave City, STATE,
  • Provided training and instruction to physicians, nurses and clinical staff on Epic's Inpatient module
  • Proficient in using PLY environments to train end users and super users
  • Instructed physicians with CPOE module (Orderset, Note writer, smartphrases)
  • Provided instruction and support to physicians in how to look up reports and immediate X-ray results from patients
  • Assisted nurses with note writer tools, documentation flowsheets, Care Plan, Admission/Discharge
  • Instructed physicians with the setup and creating of their patient and preference lists, and Order Sets
  • Assisted all physicians with managing their various In-Baskets i.e. Quick Actions, In-Baskets Attachments
  • Thoroughly assisted with setting up charting tools i.e. SmartPhrases, SmartTexts, SmartLinks and SmartList
Cadence Provider, Front Desk and Nurse Support Specialist, 06/2015 - 07/2015
Lehigh Valley Health Network 2nd City, STATE,
  • Provided elbow assistance to front desk staff on chart abstraction, registration, and scheduling
  • Provided elbow support to M.A's, physicians and nurses to understand their workflow
  • Helped front desk staffs on how to print After Visit Summary's for patient at checkout point
  • Provided support to physicians on accessing and doing referrals to external practitioners
  • Scheduled one on one training for the physicians, RNs, MA's and PSR's
  • Assisted physicians and nurses to build their preference lists
  • Reporting on technical issues to the command center
Epic 2014 (Clindoc and CPOE) Trainer and Support Specialist, 02/2015 - 04/2015
Allegheny Health Network City, STATE,
  • Provided ATE clinical support in Trauma (Dual Units) and Intermediate Care
  • Collaborated with super users and analysts to report and resolving technical issues
  • Supported physicians and nurses in navigating their Inbasket, and responded to incoming results and updating patients encounter
  • Assisted providers with customizing their preference list and order sets and helped to customize their SmartPhrases
  • Provided elbow support for numerous physicians and nurses in several departments on building their personal preference list
  • Provided elbow instruction support to physicians in writing progress notes using SmartText, smart phrases, smart list and smart link
  • Supported to physicians on how to access and do referrals for external practitioners
  • Supported nursing staffs and physicians on how to use charting tools
Epic 2014 Ambulatory, 11/2014 - 02/2015
Lehigh Valley Health Network City, STATE,
  • Provided elbow-to-elbow support to end users and super users in Physical Therapy, Ophthalmology and Dermatology and Lab department
  • Assisted with lab reports and helped physicians with filter tabs indicating future lab reports
  • Assisted with charting and abstracting patients
  • Helping nurses and physicians navigate through InBasket and preference list
  • Updated technical issues to the command center 
Education and Training
Bachelor of Arts: Mathematics & French Literature, Expected in 2014
-
Loyola Marymount University - Los Angeles, CA
GPA:
Highlights
Go-Live, dictation, documentation, filing, instruction, notes, Clinical Support, Medical terminology, Communicator, optimization, progress, appointment scheduling, technical support, troubleshooting technical issues, urgent care, PowerChart, workflow
Reference
References Upon Request

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Resume Overview

School Attended

  • Loyola Marymount University

Job Titles Held:

  • Cerner Adoption Coach
  • Epic Activation Consultant
  • Epic 2017 Impelmentation Specialist
  • Cerner Clinical Physician Trainer
  • Ambulatory and Cadence Consultant
  • Clindoc and CPOE Support Specialist
  • EMR Implementation, Clindoc, CPOE Consultant
  • Epic Ambulatory Support Specialist
  • Meditech Activation Consultant
  • Epic 2015 Elbow Support Specialist
  • 2015Epic 2014 Ambulatory Trainer and Support Specialist
  • Cadence Provider, Front Desk and Nurse Support Specialist
  • Epic 2014 (Clindoc and CPOE) Trainer and Support Specialist
  • Epic 2014 Ambulatory

Degrees

  • Bachelor of Arts

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