Experienced EMR consultant with detailed knowledge and expertise in consulting with medical professionals in an EMR/EHR environment. Experienced Cerner Informatics Specialist and Epic Go-Live implementation, specializing in Inpatient, Ambulatory, PowerChart, ClinDoc, Orders, and Cadence support and more. Proficient in Cerner and Epic 2014, 2015, 2017. Strong understanding of hospital environment and workflows and great written &verbal communication teaching skills with unwavering integrity and work ethic. Qualifications includeGo-Live Support, Physician Support, Activation Consulting, At-the Elbow and End User Support and Training.
Skills
ClinDoc
Epic Inpatient
Epic Cadence
Ambulatory
CPOE
Medical terminology
PowerChart
Physician Support
Nurse Support
Clinical Support
Experience
Cerner Adoption Coach, 09/2017 - DHMHS Cerner Certification DoD – City, STATE,
Completed Cerner Certification Program in Kansas City, MO
Provided assistance to physicians, nurses and clinical staff utilizing the Epic Ambulatory module at the Pain Management Center/Clinic
Provided clarity and understanding in nonclinical and clinical workflows and translated terminology information into educationally sound training content
Proficient in the use of PLY environments to train end and super users
Taught clinical end users about scheduling, canceling and rescheduling patient appointments
Provided elbow support to M.As and physicians to understand their workflow
Provided support to clinicians with managing their various In-Baskets
Assisted physicians with building their preference list, documenting encounters, andmanaging in-basket, and meds orders
Instructed physicians with notewriter tools, documentation, SmartTools, and care plan
Cerner Clinical Physician Trainer, 2017 - 02/2017 Dignity Health & Sister Mary Philippa Clinic – City, STATE,
Supported Cerner Ambulatory in multiple clinic with complex clinic environments.
Assisted in customization and clinical process.
Provided advanced workflow knowledge for the providers, nurses, Ancillary and front desk staff.
Supported successful adoption of workflow readiness that would lead to added value performance.
Instituted a complete understanding of system design and customization
Escalated technical issues to the command center and followed up to complete resolution
Supported technicians on how to record past exams procedure and how to verify orders advised nurses in Documentation use, and MAR documentation
Ambulatory and Cadence Consultant, 10/2016 - 11/2016 NYU Medical Center – City, STATE,
Served as a liaison between the technical department and end users
Escalated technical issues to the command center and followed up to complete resolution
Assisted staff less with Epic software application.
Provided ATE support during appointment conversion
Assisted physicians and nurse on patient abstraction and medication reconciliation
Helped clinical staff navigate through progress note ROS and HPI
Assisted with patient scheduling in Epic during conversion
Assisted with linking orders placed in former EMR systems with appointment locations in Epic
Clindoc and CPOE Support Specialist, 09/2016 - 10/2016 Lake Huron Medical Center – City, STATE,
Provided documentation and charting medication with nurses and clinicians
Provided elbow support for ED modules for physicians, MA's, and ASAP
Helped to create preference list to help end users document particular activities during go live implementation
Assisted physicians with patient look up and future lab orders
Helped physicians and clinicians create preference lists
Supported nursing staffs and physicians on navigating charting tool
Assisted nurses and physicians with building preference lists.
EMR Implementation, Clindoc, CPOE Consultant, 04/2016 - 05/2016 NYC Health Hospital – City, STATE,
Provided elbow support to physicians on how to navigate Order sets and CPOE
Provided surgery and ICU floors assistance and support for nurses and physicians, nurses,
and technicians
Assisted pre-op nurses on how to understand workflow, documenting procedure time,
and administering medications
Supported technicians on how to record past exams procedure and how to verify orders
Advised nurses in Doc flowsheet use, and MAR documentation
Provided support to clinicians on adding device equipment, document place post-op
discharge and place post-op discharge.
Epic Ambulatory Support Specialist, 03/2016 - 04/2016 Wellstar Health System – City, STATE,
Provided elbow support to physicians on how to navigate Order sets and CPOE
Provided surgery and ICU floors assistance and support for nurses and physicians, nurses, and technicians
Assisted pre-op nurses on how to understand workflow, documenting procedure time, and administering medications
Supported technicians on how to record past exams procedure and how to verify orders
Advised nurses in Doc flowsheet use, and MAR documentation
Provided support to clinicians on adding device equipment, document place post-op discharge and place post-op discharge
Meditech Activation Consultant, 02/2016 - 03/2016 Good Samaritan Hospital – City, STATE,
Provided elbow support to physicians on how to navigate Order sets and CPOE
Provided surgery and ICU floors assistance and support for nurses and physicians, nurses, and technicians
Assisted pre-op nurses on how to understand workflow, documenting procedure time, and administering medications
Supported technicians on how to record past exams procedure and how to verify orders
Advised nurses in Doc flowsheet use, and MAR documentation
Provided support to clinicians on adding device equipment, document place post-op discharge and place post-op discharge.
Epic 2015 Elbow Support Specialist, 01/2016 - 02/2016 University Of Texas MD Anderson Cancer Center – City, STATE,
Assisted providers in building and using macros
Helped nurses and physicians navigated there smart phrases to enhanced their efficiency tasks
Provided support to physicians in order entry and clinical documentation
Helped nurses navigate their tip sheets to help end users document specific activities during go live
Instructed physicians on how to do medication reconciliation during admission and discharge
Assisted physicians on how to look up reports and X-ray results
Provided elbow support for various physicians and nurses on building their personal preference list
Supported nursing staffs and physicians on how to use charting tool
2015Epic 2014 Ambulatory Trainer and Support Specialist, 09/2015 - 10/2015 Montefiore Health System Psychiatry 3rd Wave – City, STATE,
Provided training and instruction to physicians, nurses and clinical staff on Epic's Inpatient module
Proficient in using PLY environments to train end users and super users
Instructed physicians with CPOE module (Orderset, Note writer, smartphrases)
Provided instruction and support to physicians in how to look up reports and immediate X-ray results from patients
Assisted nurses with note writer tools, documentation flowsheets, Care Plan, Admission/Discharge
Instructed physicians with the setup and creating of their patient and preference lists, and Order Sets
Assisted all physicians with managing their various In-Baskets i.e. Quick Actions, In-Baskets Attachments
Thoroughly assisted with setting up charting tools i.e. SmartPhrases, SmartTexts, SmartLinks and SmartList
Cadence Provider, Front Desk and Nurse Support Specialist, 06/2015 - 07/2015 Lehigh Valley Health Network 2nd – City, STATE,
Provided elbow assistance to front desk staff on chart abstraction, registration, and scheduling
Provided elbow support to M.A's, physicians and nurses to understand their workflow
Helped front desk staffs on how to print After Visit Summary's for patient at checkout point
Provided support to physicians on accessing and doing referrals to external practitioners
Scheduled one on one training for the physicians, RNs, MA's and PSR's
Assisted physicians and nurses to build their preference lists
Reporting on technical issues to the command center
Epic 2014 (Clindoc and CPOE) Trainer and Support Specialist, 02/2015 - 04/2015 Allegheny Health Network – City, STATE,
Provided ATE clinical support in Trauma (Dual Units) and Intermediate
Care
Collaborated with super users and analysts to report and resolving technical issues
Supported physicians and nurses in navigating their Inbasket, and responded to incoming results and updating patients encounter
Assisted providers with customizing their preference list and order sets and helped to customize their SmartPhrases
Provided elbow support for numerous physicians and nurses in several departments on building their personal preference list
Provided elbow instruction support to physicians in writing progress notes using SmartText, smart phrases, smart list and smart link
Supported to physicians on how to access and do referrals for external practitioners
Supported nursing staffs and physicians on how to use charting tools
Epic 2014 Ambulatory, 11/2014 - 02/2015 Lehigh Valley Health Network – City, STATE,
Provided elbow-to-elbow support to end users and super users in Physical Therapy, Ophthalmology and Dermatology and Lab department
Assisted with lab reports and helped physicians with filter tabs indicating future lab reports
Assisted with charting and abstracting patients
Helping nurses and physicians navigate through InBasket and preference list
Updated technical issues to the command center
Education and Training
Bachelor of Arts: Mathematics & French Literature, Expected in 2014 - Loyola Marymount University - Los Angeles, CA GPA:
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School Attended
Loyola Marymount University
Job Titles Held:
Cerner Adoption Coach
Epic Activation Consultant
Epic 2017 Impelmentation Specialist
Cerner Clinical Physician Trainer
Ambulatory and Cadence Consultant
Clindoc and CPOE Support Specialist
EMR Implementation, Clindoc, CPOE Consultant
Epic Ambulatory Support Specialist
Meditech Activation Consultant
Epic 2015 Elbow Support Specialist
2015Epic 2014 Ambulatory Trainer and Support Specialist
Cadence Provider, Front Desk and Nurse Support Specialist
Epic 2014 (Clindoc and CPOE) Trainer and Support Specialist
