center director of inventory and operations resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Websites, Portfolios, Profiles
Professional Summary

Veteran Inventory/Operations Manager with top-level skills in inventory management and team development. Likeable personality and customer-focused background coupled with expertise in performance results. Ready to tackle new challenges and build success with exciting organization.

  • Team Development
  • Scheduling
  • Performance Improvement
  • Effective leader
  • Employee scheduling
  • Inventory management
  • Inventory counting proficiency
  • MS Office understanding
  • SQL understanding
Work History
Center Director of Inventory and Operations, 06/2016 to Current
Entegris, Inc.Danbury, CT,
  • Managed distribution and transportation inventory compliance.
  • Ensured DC inventory was prepared for both internal and external audit.
  • Conducted performance reviews for all direct reports addressing metrics and leadership behaviors.
  • Managed variable and fixed expenses to improve CPU while maintaining SLA, quality, and morale.
  • Monitored FTZ operations; ensured inventory was balanced between systems; met all customs/regulatory requirements.
  • Prepared daily, weekly & monthly inventory reports for general manager & vice president.
  • Administered cycle counts for inventory, completing one or more count every 90 days (about 3 months) for all picking and inventory storage locations, adhering to SOX controls and requirements.
  • Proven ability to keep inventory accuracy of 98% or higher in multi-billion-dollar corporation.
  • Kept inventory records of all adjustments made, supply inventory records to both internal and external auditors as needed.
  • Analyze reports and prepare staff as necessary.
  • Developed and implemented new receiving procedures, reduced receiving errors, and shortened receiving time.
  • Communicate with peers and direct reports to fulfill task and ensure all work is completed prior to customer preferred ship date.
  • Develop and promote talent from within the company.
  • Basic knowledge of SQL, able to draft reports and retrieve information.
  • Kept facility in compliance with all applicable standards and laws.
  • Developed and implemented emergency response plans for disasters, security issues and injuries.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Developed and maintained courteous and effective working relationships
  • Participated in team-building activities to enhance working relationships
Vendor, Program, 01/2014 to 07/2016
Behr Process CorporationHollywood, FL,
  • Carter's Distribution Center Sr Manager Compliance, Implemented vendor compliance program.
  • Oversaw team of two managers, three supervisors and thirty associates who conducted vendor performance audits on all inbound receipts from factory, established KPI's for vendor performance.
  • Developed quality compliance program to improve order pick/pack accuracy.
  • Monitored SOP adherence Carter's Distribution Center IT Lead Inventory & Inbound.
  • Executed and managed assigned production programs valued at $250,000,000.
Operations Manager, 01/2012 to 01/2014
Carter's Inc.City, STATE,
  • Assisted in setting up warehouse management system for new, Fulfillment Center.
  • Configured cycle count rules.
  • Tested systems and processes, established SOPs Carter's Distribution Center Inventory.
  • Implemented ticket tracking system and worked with team to create customized system for improved tracking and logging of work issues.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Devised processes to boost long-term business success and increase profit levels
Inventory Supervisor, 01/2004 to 01/2012
Carter's Distribution CenterCity, STATE,
  • Developed inventory team, established SOPs for handling inventory adjustments and returning inventory to pick ready state.
  • Partnered with cross functional team to develop SOX controls.
  • Managed customer returns to ensure credit was issued for all returned inventory.
  • Return inventory to stock accurately and promptly to allow merchandise to turn.
  • Manage rework/repackage process for inventory with quality compliance issues, created SOP for distribution network.
  • Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions.
  • Monitored customer return shipments and communicated damages to manufacturer.
  • Created and established check-in and stock-picking procedures.
  • Supervised 15 inventory control personnel to support correct goods management and achievement of performance goals.
  • Led and supervised inventory team, conducting training and setting appropriate schedules.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
High School Diploma: , Expected in
Riverdale High School - Riverdale, GA
High Efficiency Management Certificate: , Expected in 2005
Griffin Technical College - Griffin, GA
Advanced Leadership Training: , Expected in
Humphries Consulting, Inc. - Atlanta, GA,

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Resume Overview

School Attended

  • Riverdale High School
  • Griffin Technical College
  • Humphries Consulting, Inc.

Job Titles Held:

  • Center Director of Inventory and Operations
  • Vendor, Program
  • Operations Manager
  • Inventory Supervisor


  • High School Diploma
  • High Efficiency Management Certificate
  • Advanced Leadership Training

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